Topics Map > Desktop Support > Procedures and How-Tos
SMPH VPN - Connecting to GlobalProtect from a Windows computer
Connecting to SMPH VPN with GlobalProtect from a Windows computer.
- Connect to GlobalProtect VPN
- Press the Start Menu and type GlobalProtect, then select GlobalProtect to launch the application.
- If GlobalProtect is not listed, and you are on a work computer, email Shared Services IT at desktop.support@med.wisc.edu to have GlobalProtect installed. GlobalProtect is installed on all Shared Services IT managed computers as standard software.
- If GlobalProtect is not listed, and you are on a personal computer, see Installing the Palo Alto GlobalProtect Client (Windows) for download and installation instructions.
- Windows Start Menu location:
- Press the Start Menu and type GlobalProtect, then select GlobalProtect to launch the application.
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- If you are asked for a portal address, enter smph.vpn.wisc.edu
- Press Connect
- Verify portal address is set to smph.vpn.wisc.edu
- Enter your NetID and Password, then select Sign In
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- Enter the number 1 to send a Duo Push to device, or enter a MFA-DUO passcode generated from your device app.
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- If the connection was successful, you will see a blue globe in the System Tray (bottom right of computer). If needed, press the up arrow to show System Tray icons.
- To disconnect, open GlobalProtect by selecting the blue globe the System tray and select Disconnect.
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