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Duo/Multi-Factor Authentication Information

Information on setting up MFA

Setting Up Multi-Factor Authentication

  1. Head over to the Multi-Factor Authentication Portal

  2. Select your device

  3. Enter device information

  4. Activate Duo on Device

What to do if you don’t have your device


If you are unable to authenticate to MFA-Duo because you do not have your device or the application is not working correctly, you have several options:

  • Navigate to the Multi-Factor Authentication portal and scroll down to “Request Temporary Passcode for Emergency Access.”

  • Call the DoIT Help Desk (608)264-4357 so an agent can verify your identity and issue you a temporary bypass code.

  • Plan ahead by navigating to the Multi-Factor Authentication portal and generate Backup Passcodes for future use.

Keywords:mfa, duo, multi-factor   Doc ID:104372
Owner:Andrew K.Group:School of Human Ecology
Created:2020-07-27 10:15 CDTUpdated:2020-09-17 07:59 CDT
Sites:School of Human Ecology
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