Topics Map > Building/Facilities & IT > Duo/Multi-Factor Information
Duo/Multi-Factor Authentication Information
Information on setting up MFA
Setting Up Multi-Factor Authentication
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Head over to the Multi-Factor Authentication Portal
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Select your device
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Enter device information
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Activate Duo on Device
What to do if you don’t have your device
If you are unable to authenticate to MFA-Duo because you do not have your device or the application is not working correctly, you have several options:
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Navigate to the Multi-Factor Authentication portal and scroll down to “Request Temporary Passcode for Emergency Access.”
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Call the DoIT Help Desk (608)264-4357 so an agent can verify your identity and issue you a temporary bypass code.
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Plan ahead by navigating to the Multi-Factor Authentication portal and generate Backup Passcodes for future use.