Topics Map > Research Computing Support > Winstat
Winstat is the SSCC's Windows Remote Desktop Server cluster. Winstat allows many people to share a pool of powerful servers, but each user gets a session that looks and acts just like Windows on any other computer. While using Winstat you'll have access to SSCC software, network drives and printers. You can connect to Winstat from anywhere and use it to transfer files between your computer and the SSCC network.
Installing Citrix Workspace
In order to use Winstat you'll need to download and install Citrix Workspace on each computer you use.
- Citrix Workspace for Windows (Windows 10)
- Citrix Workspace for Windows from the Microsoft Store
- Citrix Workspace for Mac (macOS 10.15)
- Citrix Workspace for Linux
Activating Citrix Workspace
You will need to activate Citrix Workspace before you can use it. You are welcome to enter in the server address https://storefront.ssc.wisc.edu/Citrix/SSCC/discovery in the Add Account window.
As another alternative, you can activate Citrix using the receiverconfig.cr file available here (right click, "save link as"):
Once downloaded, double click the file to run the script - it will automatically register your installation of Workspace.
After activating Citrix Workspace, you can start the program for the first time, and log in at the prompt using your SSCC user name and password and click the Winstat icon.
While your Winstat sessions launches you may receive a Security Warning saying that An online application is attempting to access information on a device attached to your computer. This is Citrix Workspace attempting to make the files on your computer's hard drive available from within your Winstat session. This is a very useful capability (see Transferring Files using Winstat below) so we suggest you choose Permit use and check the box Do not ask me again for this site.
Restarting Your Winstat Session
If you are having trouble connecting to Winstat, the first thing you should try is to restart your session. To do so, in Citrix Workspace click Details and select Restart. Confirm the restart if prompted.
Idle Sessions on Winstat
Idle Winstat sessions (meaning no user input, even if jobs are running) are disconnected after two hours, all sessions are disconnected after twenty-four hours, and disconnected sessions are closed after three hours. If you need to run long jobs such that these limits would cause problems for you, contact the Help Desk.
Winstat has a downtime from 6:00am-8:00am the third Wednesday of the month for updates.
Winstat on Mobile Devices
You can also connect to Winstat via mobile devices and tablets, including iPads, Chromebooks, and Android tablets. A Citrix Workspace app is available for download from your device's App Store. Once you have installed the app, you will be prompted for a server name or address. Enter https://storefront.ssc.wisc.edu/Citrix/SSCC/discovery and your SSCC credentials when prompted and the app will be configured to connect to Winstat.
There are a few rules you must follow when using Winstat:
- Do not attempt to install or run your own software on the server. Unlike a regular Windows PC, Winstat consists of shared server that many users can access simultaneously, and the software installed there is selected specifically for such use. This includes the "codebook"programs that come with some data sets - you'll need to find another place to install and run them.
- Do not save files on the server's hard drive, Local Disk (C:). Save files in Documents, on the Desktop, or on network drives. (On Winstat the Desktop and Documents folders are saved on your U: drive.) Files saved elsewhere will be permanantly deleted at the end of your session and cannot be recovered.
- When you're done using Winstat, log off. Do not just close Citrix Workspace, or your session will continue to run in a disconnected state. If you then try to log in again, Winstat may fail to reconnect to the existing session and you won't be able to create a new one until the disconnected session is shut down automatically three hours later.
Once you are logged in to your Winstat session, you can control your Winstat window using the Receiver Control Bar at the top of your screen.
Home – Returns you to the Desktop of your computer
Ctrl+Alt+Del –Allows you to open the Task Manager on the Winstat server so that you can end programs that are giving you trouble
Preferences – Sets options for the Desktop Viewer, including display options and controlling access to local files.
Full-screen/Window – Lets Winstat use your entire screen, or returns your Winstat session to a smaller window which also gives you access to your computer's desktop and programs.
Disconnect – Closes the Desktop Viewer but keeps your Winstat session running, so that when you connect again you will return to what you were doing when you left. You should save all work before disconnecting if possible in case you encounter any problems returning to the session.
If you have more than one monitor and want to use them in Winstat, put Winstat in Windowed mode, then drag the edges of the Winstat window such that the Window covers at least 50% of each of the monitors you want to use. Then switch to Full-screen and Winstat will use the full screen of all the monitors you put it on.
When you log in to Winstat using Citrix Workspace, it will automatically create network drives that connect to the local drives of your computer. They will appear at the bottom of the list of drives, with names like Local Disk (C: on ...) and CD/DVD Drive (D: on ...). The last part of the name will be the name of your local computer. Be sure not to confuse them with the local hard drive of the server itself, Local Disk (C:), which you should never use. On a Mac, Local Disk (C: on ...) is actually your home directory on your Mac's hard drive.
These drives give you a very easy way to transfer files between your computer and the SSCC network. Simply open Local Disk (C: on ...), locate the file you want to transfer, and drag it to a network drive like U: (your Windows home directory). The process also works in reverse. Keep in mind that the file must be sent over your Internet connection, so if you have a large file or a slow connection it may take a while. We do not suggest that you try to analyze data sets stored on your local hard drive: better to move them to the SSCC network and then analyze them there.
One warning: Winstat sees the hard drive of your computer as a network drive, and when you delete a file from a network drive it is permanently deleted rather than being sent to the Recycle Bin. Please be careful about deleting files.
Printing from Winstat
SSCC networked lab printers will automatically be configured and available in Winstat. Citrix Workspace also allows Winstat to print to your local default printer. Make sure the printer you want to print to is the default before connecting to Winstat.
Connecting to Winstat via the Web
It is also possible to open a Winstat session directly in a web browser, though you will not be able to access files and printers using this method. We strongly recommend using the Citrix Workspace Desktop Viewer whenever possible for its increased functionality and stability, but the web interface may be useful if you cannot install software on the computer you are using. To access Winstat via the web go to winstat.ssc.wisc.edu, log in, and click on the Winstat icon. A Winstat session will open in a new browser tab.
The web client does not have the flexibility of the Desktop Viewer, but there are buttons on the right side of the session window which allow you to copy and paste text between your computer and your Winstat session (the Desktop Viewer allows this automatically) and end programs running in your Winstat session.