Dell Docking Station Reset Procedure

This procedure will reset a Dell Docking Station that is not working properly.

Topics

Models Affected

This reset procedure works on the following Dell docks:

  • WD19
  • WD19S
  • WD19TBS
  • WD22TB4


The image below shows a WD19, but all of those listed above look similar.

      Dell WD19 Docking Station - power button labeled     

Instructions

  1. Disconnect the USB-C cable from the computer.
  2. Unplug the AC power from the dock.
  3. Drain any remaining power to the docking station by holding the power button for 30 seconds.
  4. Connect the AC power to the docking station.
  5. The docking station LED on the power button blinks three (3) times.
  6. Connect the USB-C cable to the computer.

Related Documents


Keywords:
wd19, wd22tb4, dock, troubleshoot 
Doc ID:
132424
Owned by:
Dave P. in WCER
Created:
2023-10-31
Updated:
2023-11-30
Sites:
WCER