Hub app for WCER iPads
Topics
Hub is an app that is installed when a WCER managed iPad goes through the Workspace ONE Mobile Device Management (MDM) enrollment process. Hub is used to access campus and WCER resources as well as installing apps from Google, Microsoft, Box, and many other developers. It can be thought of as a self-service WCER app store.
Getting Started
The first time that Hub is opened, users will be prompted for information, agreements, and notification permissions. These prrompts are usually in the order presented below.
Create Passcode
The first time that Hub is opened, a brief "Configuring Hub" message will appear, followed by the "Create passcode" message.
Set a passcode and confirm it when prompted.
NOTE: If you are not asked to set a passcode, then Hub has already been configured and the passcode will need to be entered to continue opening the app.
Allow "Hub" to use your location?
Tap Allow While Using App
"Hub" Would Like to Send You Notifications
Choosing Allow is appropriate in most cases.
Privacy
This is an explaination of what data is is collected by Hub and how they protect users' privacy.
Tap the I Understand button at the bottom of the page to continue.
Data Sharing
The developer of Hub is asking for permission to collect anonymous data to help improve the function of the app.
Tap I Agree or Not Now
You have changed the icon for "Hub"
You did not do anything. The icon's color was changed to red by UW's Workspace ONE configuration settings.
Just tap OK
That should be the last of the prompts, agreements, or notifications thrown at the user.
Hub is now configured.
Hub Interface
Favorites
Hub opens to the Favorites page by default. Unless users have added apps to this page, it will not display any app icons.
To add an app to Favorites, select it from Apps > All Apps. Then tap on the star-shaped icon in the upper right corner of the page.
Apps
The Apps page is broken down into two sections: Recommended and Categories.
Recommended apps are not managed by the end user, and what is shown will vary.
To see all the apps which Hub has available, tap All Apps, under the Categories section.
The All Apps category page (pictured below) displays all apps available in Hub. If an app is already installed, it's button will show "Installed" instead of "INSTALL".
To get more information about an app, just tap on an app's icon.
Installing Apps
To learn more about an app, just tap on the icon of the app within Hub. That will take you to an app's individual page where you can read about the app and view screenshots.
When you are ready to install an app, just tap on the INSTALL button.
The app will begin installing onto your iPad.
This app is now on the iPad's home screen and is ready to use like any other app!
Removing Apps
Hub does not currenlty have the ability to remove Apps.
Instead, you remove Hub installed apps like you would any other app— touch and hold the app's icon on the iPad's Home screen, tap Remove App, then tap Remove from Home Screen to keep it in App Library, or tap Delete App to delete it from iPad.
Tap Remove App
Tap Delete App to delete it from iPad
The app is now removed.
NOTE: Hub will still show deleted apps as as "Installed" with the option to REINSTALL because it was not removed by Hub. The app is gone, but Hub doesn't know that.
Hopefully this flaw will be corrected at some point.