DUO Fob/Token Troubleshooting Re-Synchronization
Fobs/Tokens may fall out of synch with server algorithm. Describes resynchronization process.
FOB/Token users - FOB/Token occasionally falls "out of synch" with Doit DUO servers.
No warnings involved with this, login process fails and error states password incorrect (but user has provided correct password).
This can be remedied, re-calibrate and re-synchronize FOB/Token see: https://kb.wisc.edu/helpdesk/page.php?id=86312
Image of re-calibration web page below.