Workspace ONE - Brief Overview
Topics
- General Information
- Workspace ONE Intelligent Hub
- More Information
- Attention Mac Users- Managed Software Center
- Related Documents
General Information
Workspace ONE, formerly known as AirWatch, is VMWare’s unified endpoint management (UEM) service. The service allows individual campus units to configure and manage devices on multiple platforms such as macOS, iOS, Android, and Windows. Workspace ONE allows Research IT to purchase and install Apple App Store software on enrolled devices, and to uninstall software and reassign licenses as needed.
Users also have access to popular UW campus-provided software as well as freely available offerings via the self-service features of the Workspace ONE Intelligent Hub. Workspace ONE also allows the configuration of security and other device policies.
Workspace ONE Intelligent Hub
The Workspace ONE Intelligent Hub is the GUI application which is installed on every Workspace ONE enrolled device and allows the end user to install, update and in some cases remove applications made available through the Workspace ONE service. This is known as a "self-service" model as it does not require IT staff intervention or authentication.
Below is the Workspace ONE Intelligent Hub icon for macOS.
Workspace ONE Intelligent Hub: Apps
By default, the Intelligent Hub only shows the most recently updated or recommended apps. To see everything available, choose All Apps from the Categories menu.
Users will now be able to scroll through the entire list of applications. Apps which are already installed will display REINSTALL buttons.
More Information
There is a lot more to know about Workspace ONE. If interested, please make use of the UW-Madison KnowledgeBase linked below:
UW-Madison Workspace ONE
Attention Mac Users
Workspace ONE and the Intelligent Hub application have replaced the Managed Software Center application, which will be deactivated beginning in 2023. If your Mac does not have WS1 installed yet, please contact WCER Research IT for more information about transitioning to Workspace ONE.
Email Research IT: Installing Workspace ONE on my Mac
Related Documents