Web Hosting - Inactivating Your Account or Additional Domain
If you are moving your website to another hosting provider, URL or permanently taking it offline, please notify the Web Hosting team webhosting@doit.wisc.edu to ensure a smooth transition and prevent unnecessary charges.
Important:
- Monthly billing continues until we receive notice that the service is no longer needed.
- All site configuration, web files and databases will be removed from the server as part of the decommission process.
- Before your site is inactivated, be sure to download and archive any website files and databases. See: Web Hosting - Instructions for download and upload of sites files and/or databases
Moving Your Website to Another Hosting Service
- Email webhosting@doit.wisc.edu to coordinate your DNS migration (Monday - Friday, 7 AM to 5 PM)
- If your site will use a new domain name, we can help set up a redirect from the existing domain. See: Web Hosting - Website Redirects.
- After the DNS change or redirect is complete, we will inactivate the hosting account and send a confirmation email to the account contacts.
Decommissioning Your Website
- Email webhosting@doit.wisc.edu with the date and time you would like your site removed or redirected to an informational page.
- After the site is removed or redirected we will inactivate the hosting account and send a confirmation email to the account contacts.