WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
30876 30887Common Documents
Popular Documents
- WiscIT - How to Log into WiscIT
- WiscIT - Using HelpOnline to create a ticket, log a call, add notes to a call, and review past calls
- WiscIT - Update a Variable or Stored Value (One-Step Configuration)
- WiscIT - Run Another One-Step (One-Step Configuration)
- WiscIT - How to Create a One-Step (Tutorial)
- WiscIT - Submitting WiscIT Officer Account Requests
- WiscIT [Glossary]
- WiscIT - One-Step Overview
- WiscIT - Changing Role
- WiscIT - Search for Infra Legacy Tickets