WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
30876 30887Common Documents
Popular Documents
- Collapsible Panels - Additional CSS (Internal)
- WiscIT - Closing Duplicate Incidents / Reassigning Journals
- WiscIT - Using HelpOnline to Create a Ticket, Log a Call, Add Notes to a Call, and Review Past Calls
- WiscIT - How to Log into WiscIT
- Collapsible Panels - Additional CSS (External)
- WiscIT Powered by Cherwell Training Videos
- WiscIT - Dashboard Viewer
- WiscIT User's Guide
- WiscIT Widget - RSS Feed
- WiscIT - Search Results List Widget



