WiscIT - Allowed File Extensions

This document details how WiscIT handles security for attached files and which file extensions are allowed.

Allowed file Extensions in Service Requests

The Attachment Control in a Request Offering must be configured for which file types to allow each time it occurs in a Request Offering.

Allowed file extensions - Email processing and manual attachments

The following attachments are allowed in WiscIT as of the time of writing:

  • *.avi
  • *.bmp
  • *.cer
  • *.cert
  • *.crt
  • *.csr
  • *.csv
  • *.doc
  • *.docx
  • *.eml
  • *.eml.15
  • *.flv
  • *.gif
  • *.html
  • *.jpeg
  • *.jpg
  • *.mht
  • *.mhtml
  • *.msg
  • *.p12
  • *.pdf
  • *.pem
  • *.pfx
  • *.pkcs
  • *.png
  • *.pps
  • *.ppt
  • *.pptx
  • *.rar
  • *.rtf
  • *.svg
  • *.tif
  • *.txt
  • *.wav
  • *.wmv
  • *.xls
  • *.xlsx
  • *.xml
  • *.xps
  • *.zip

Changing the Allowed Extensions

If you frequently work with file types that are not in the allowed list above and would like to be able to use them as attachments in WiscIT, please submit a request to the WiscIT Team. See WiscIT - Get help with WiscIT. The WiscIT Team will review each request for a file type and decide whether or not to allow the file type in the tool.



Keywords:
wiscit allowed file extensions service requests email emails processing 
Doc ID:
164980
Owned by:
Will C. in WiscIT
Created:
2026-10-21
Updated:
2026-10-21
Sites:
WiscIT - Wisconsin IT Service Manager