WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
30876 30887Common Documents
Popular Documents
WiscIT - How to Log into WiscIT
WiscIT User's Guide
WiscIT - Dashboard Overview
WiscIT - How to Create a One-Step (Tutorial)
WiscIT - Adding a One-Step to a Toolbar
WiscIT - Submitting WiscIT Officer Account Requests
WiscIT - Example Searches
WiscIT - Update a Variable or Stored Value (One-Step Configuration)
WiscIT - Creating a New Search
WiscIT - Accessing the One-Step Manager