WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
Common Documents
Popular Documents
WiscIT - How to Log into WiscIT- WiscIT User's Guide
- WiscIT - Shape Widgets
- WiscIT - Update a Variable or Stored Value (One-Step Configuration)
- WiscIT - Manually Create or Update Connection
- WiscIT - How to Create a One-Step (Tutorial)
- WiscIT - Adding a One-Step to a Toolbar
- WiscIT - Known Issue - Some send email functions in the web client do not attach message contents to journal note
- WiscIT - Search Widget
- WiscIT - Selecting Fields from Dropdown Menus