WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
Common Documents
Popular Documents
WiscIT User's Guide- WiscIT - How to Log into WiscIT
- WiscIT - Decide Between Multiple Cases (One-Step Configuration)
- WiscIT - Dashboard Overview
- WiscIT - Create a One-Step
- WiscIT - How to Create a One-Step (Tutorial)
- WiscIT - Update a Business Object (One-Step Configuration)
- WiscIT - Search Results List Widget
- WiscIT - Dashboard Viewer
- WiscIT - Manipulating Search Results