WiscIT User's Guide
What is WiscIT
WiscIT is DoIT's Information Technology Service Management solution, powered by Cherwell Service Management.
There are two methods of accessing the software, through a Windows Desktop Client, or via a Web Client. An account is required to log-in. UW-Madison affiliates that would like to track or submit incidents to DoIT can do so via the customer portal available at wiscit.wisc.edu.
Common Documents
Popular Documents
WiscIT - How to Log into WiscIT
WiscIT - Get help with WiscIT
WiscIT - Matrix Widget
WiscIT User's Guide
WiscIT - Dashboard Overview
WiscIT - Dashboard Viewer
WiscIT - Expressions and Logic
WiscIT - Known Issue - Some send email functions in the web client do not attach message contents to journal note
WiscIT Widget - Gauges
WiscIT - Create a New Business Object (One-Step Configuration)