SMPH HR KB Admin Toolkit

This document is a collection of resources to be used by SMPH HR admins and content creators.

SMPH-HR KB Admin Toolkit
KB Admin Training
Familiarization With Tools This document focuses on familiarizing admins with the most basic KB Admin tools including but not limited to Teams, Outlook inbox, and document resources within the KB User's Guide.
Document Editor Fields This document provides an overview of the fields within the document editor. 
Guide to TinyMCE Editor Buttons This document describes the buttons found in the TinyMCE editor and their functions.
UW Madison KB Training Sessions Links to the recordings of the 2020 KB Admin trainings.
2024 KB User Group Sessions This page contains the session recordings from each of the 2024 KB User Group Meeting sessions. These sessions are helpful when trying to learn more about very specific topics. 
KB Admin Tools The KB Admin Tools website is the hub where KBs are created, maintained, organized, etc.
KB Admin Guides
Considerations When Drafting New Content This document guides content creators through some important questions they should be asking when drafting new KB documents
SMPH HR KB Style Guide  The style guide builds upon the KB Author Training by providing guidance for creating content. This style guide is specific to the SMPH HR KB and ensures a sense of cohesiveness across our site.

UW-Madison Brand and Visual Identity

UW Madison guidelines for web content published by University Marketing. This page contains useful information about colors, fonts, logos, and templates.

Document Review Checklist 

Use this checklist when creating new documents or reviewing existing documents to make sure they meet SMPH HR KB guidelines.

Make it Accessible Guide | Knowledgebase Content

Use this guide when creating or editing documents to ensure they adhere to UW Madison's Digital Accessibility Policy

KB User's Guide | Creating Accessible Documents

This accessbility guide was developped and is maintained by the UW Madison KB Team. It is specific to the accessibility of KB content.

KB System Maintenance

This document outlines the ongoing system maintenace that is necessary to keeping our tools useful and current. An email is sent to all KB admins once a month with a reminder to complete their maintenance and a link to this document. 
Auditing KB Status Ongoing audits of KB statuses is important to keeping the KB accurate and current. This documents walks admins through the steps of auditing the statuses of their KBs. 
KB Admin | KB Remodel Guide This document provides an overview of the work completed during the 2024-2025 KB Remodel. Once the remodel is complete, these resources should be utilized for ongoing maintenance. 

KB Admin Help

KB Admin User's Guide

A collection of resources and documents written and maintained by the UW Madison KB Team.

SMPH HR KB Help

The intended audiance for this document is the SMPH HR KB users. This document does not provide help specific to admins. 

Fixing Broken Expandable Panels

Instructions, including source code, to fix expandable and collapsable panels that are not operating correctly. 

Adding a Table of Contents

This document provides the code for adding a Page Contents button and linking the corresponding table of contents. 

Creating a KB Doc from Word or Google Docs

This document provides the steps to import a Word or Google doc into the editor to quickly and easily create a KB doc.



Keywords:
resources 
Doc ID:
104554
Owned by:
Sarah J. in SMPH Human Resources
Created:
2020-07-31
Updated:
2025-07-29
Sites:
smph_hr-internal