WiscWeb - Logging into your site
Connect to the campus network
Logging into WiscWeb requires that you are connected to a campus network. If on campus, you can connect to the campus network by using Eduroam, UWNet, or WiscVPN. If you are off campus, you will be required to use WiscVPN.
Once connected to the campus network, you may proceed with logging in using the steps below.
Logging into your site
- You can login to your site directly by appending "/wp-admin" to the end of your site URL
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- For example, https://wiscweb.wisc.edu/wp-admin/.
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- You will be prompted to login. Please authenticate using your NetID credentials and password.
- You will also need to authenticate using multi-factor authentication (also known as Duo).
- After logging in, you will have access to the WiscWeb Dashboard.
Dashboard
The Dashboard in WordPress is the main hub you'll use to administer and edit your site. The main body will show recent updates to your site, as well as general WordPress updates.
In addition to the main screen, there is a top menu and side menu that allow you to access various menus and content creation functions. The main dashboard area is a quick "heads up" display of other information.
Login issues
Not connected to the campus network
The most common reason that a user is not able to log into their WiscWeb site is because they are not connected to a campus network.
If you are on campus, make sure that you are either hard-wired (via ethernet cable) or connected via WiFi to UWNet or Eduroam. If you are not connected to one of these networks, you will see an error.
If you are off campus, you must be logged in via WiscVPN (Palo Alto Global Protect). If you do not have WiscVPN on your computer, you will need to download and install it and then login to connect: WiscVPN GlobalProtect (All OS) - Installing, Connecting, and Uninstalling
Wrong login credentials
With WiscWeb, you must always login with your NetID credentials. If you are unable to get in, please check to make sure you have the correct username (NetID) and password. If you recently changed your NetID password, you will need to use the new password or you will receive an error.
"Too many redirects" or "too many cookies" errors
Periodically, users will receive a Too Many Redirects or Too Many Cookies error when attempting to edit or sign in to WiscWeb. Please clear your browser's cache and cookies (all time) to fix the error.
Clearing Browser Cache and Cookies
Please also make sure to restart your browser after clearing cookies.
More information about cookie errors can be found in How to prevent “HTTP Error 431: Too many cookies” on wisc.edu sites.
You do not have an account
You may see an error if you do not have an account in WiscWeb. To be added to a site, please follow the instructions here:
Troubleshooting tips
- Users have identified issues with accessing WiscWeb from various off campus cafés and restaurants. If you are connected to WiscVPN from off campus and are still having trouble logging in, the issue might be the WiFi setup at the business you are at. Please relocate and try again.
- WiscWeb does not work well with Cisco AnyConnect. It is advised that you download and install Global Protect, instead. In very rare cases, users cannot use Global Protect on their computers. In those cases, please update your Cisco AnyConnect settings so that you are choosing the On Campus, Static IP option.
- Some groups have their own departmental VPN and have periodically been unable to login to WiscWeb while connected. It is suggested that you use the primary campus WiscVPN for connecting to WiscWeb.
- If you are logged in and viewing your site, and the editing bar does not appear at the top of the screen, try doing a hard refresh of your site (hold down the Shift key and click the refresh button).
- The problem could be related to other login issues.