CCI Private Cloud - Logging In to a Virtual Machine for the First Time
Portal - Login Information
- Open the CCI Private Cloud Portal - https://cloud.cci.wisc.edu
- The CCI Private Cloud Portal can only be accessed from devices with a Well-known UW-Madison Campus IP address ranges and hosts, WiscVPN - Departmental VPN or WiscVPN (uwmadison.vpn.wisc.edu) - Getting Started must be used to access the CCI Private Cloud Portal from an off-campus connection.
- If prompted to Select your domain:, select ad.wisc.edu from the pull-down and click on Next.
- Log in using your netid as your username. If ad.wisc.edu is not listed as the domain beneath the password prompt, click on Sign in to a different domain and go back to step 2.
- Select Resources > Deployments
- Select the Deployment that you'd like to access
- If the deployment you are looking for does not appear you may have to adjust the filter
- Locate the funnel icon next to Deployments at the top
- A filter menu should pop up on the left of your screen. You can set filters based on your Projects and Owner to narrow down to your particular Deployment/VM
- If the deployment you are looking for does not appear you may have to adjust the filter
- Select the Deployment that you'd like to access
- Open the Deployment
- Click on the VM icon and choose the Actions menu, select Connect to Remote Console
- You may need to allow pop-ups from *.cci.wisc.edu
- Enter appropriate username and the temporary administrator password provided at the time of the VM creation:
- Windows user: Administrator
- Linux user: root
- Reset the Administrator/root password immediately upon logging in if needed.
- Update the VM:
- Windows
- Run Windows Update
- Linux
- CentOS Linux:
- Versions prior to 8
- yum -y update
- Versions 8 or later
- dnf -y upgrade
- Versions prior to 8
- Oracle Linux:
- Versions prior to 8
- yum -y update
- Versions 8 or later
- sed -i 's/enabled=1/enabled=0/g' /etc/yum.repos.d/uek-ol8.repo
- dnf -y upgrade
- Versions prior to 8
- Scientific Linux:
- yum -y update
- Ubuntu Linux:
- apt-get update && sudo apt-get dist-upgrade
- apt autoremove -y (not on 14.04)
- CentOS Linux:
- Windows
- Install a vulnerability scanning product:
- Vulnerability scanning
- Install an endpoint protection product:
- Endpoint management
- Install a data discovery tool:
- Data discovery (Spirion)
- Some key combinations cannot be sent using the keyboard. The following key combinations have buttons as a replacement:
- Ctrl+Alt+Del
- Ctrl+C
- To release the cursor from the guest, press Ctrl+Alt
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.