CCI Private Cloud - Delete Deployment (VM)
This document details the process for Deleting a Deployment (VM) in the CCI Private Cloud Virtualization Environment.
Portal - Login Information
- Open the CCI Private Cloud Portal - https://cloud.cci.wisc.edu
- The CCI Private Cloud Portal can only be accessed from devices with a Well-known UW-Madison Campus IP address ranges and hosts, Departmental VPN - Overview or WiscVPN - Overview must be used to access the CCI Private Cloud Portal from an off-campus connection.
- If prompted to Select your domain:, select ad.wisc.edu from the pull-down and click on Next.
- Log in using your netid as your username. If ad.wisc.edu is not listed as the domain beneath the password prompt, click on Sign in to a different domain and go back to step 2.
- Select the Resources tab
- Choose Deployments from the menu on the left
- Choose Delete from the Actions menu (three dots next to the deployment name)
- Follow up with other groups to release/recover related resources. For example:
- Contact the Hostmaster to release unused IP(s) and delete stale DNS entries.
- Contact the firewall administrators to remove/modify rules.
Incident Reporting & Technical Support
CCI Private Cloud Incident Reporting
- Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
- Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.
CCI Private Cloud Technical Support
- Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
- CCI Private Cloud technologists will respond to all support requests by the end of the following business day.