Getting Started with DoIT's Bucky Backup Service

In order to use and administer your Bucky Backup service you may find the following information helpful:

1. Register for Bucky Backup
   
2. Download, Install and Configure the Bucky Backup Client
3. Bucky Backup Account Administration
4. Questions/Support for Bucky Backup

For more information about the Bucky Backup service, please see: https://www.doit.wisc.edu/services/backup-bucky-backup/

Register for Bucky Backup

Note: You will need billing information (DoIT Number and/or UDDS code) in order to register.

1. Use the Bucky Backup Registration Form to activate your Bucky Backup service.
2. The following information will be required:
   • Customer
   • Name
   • Email (can be an email list for a team/dept)
   • Phone Number
   • System Administrator/Technical Contact (can be the same person as the customer)
   • Name
   • Email (can be an email list for a team/dept)
   • Phone Number
   • Billing Information
   • Use one of the following
   • D-number
   • UDDS
   • D-number is preferred for customers outside DoIT
   • Billing Contact (can be the same person as the customer and/or admin)
   • Name
   • Email
   • Phone Number
   • Node Name
     • Note: This must be a unique name (i.e. doit-bucky)
     • Names cannot be reused
   • Type of Node
   • Node Password
3. The following options are available:
   • Notification of a failed or missed backup
   • Number of versions to retain
   • Backup frequency
   • Option for a free install and configuration of Bucky Backup provided by DoIT
4. After you click submit:
   • Your Bucky Backup node will be created.
   • You will receive an email within 24 hours that contains your node information.
   • You will receive a second email from a Bucky Backup Administrator that will inform you that your node has been placed in a schedule.
   • Now you will be ready to configure Bucky Backup and run a backup.

Download, Install and Configure the Bucky Backup Client (Lite or Enterprise)

1. Follow the OS-specific instructions to download, install and configure the Bucky Backup client (Lite or Enterprise):
   • For Windows please see: Bucky Backup - Download, Install and Configure the Bucky Backup Client for Windows
     
   • For Mac please see: Bucky Backup (Mac) - Download, Install and Configure the Bucky Backup Client
   • For Linux please see: Bucky Backup (Linux) - Download, Install and Configure the Bucky Backup Client

Bucky Backup Administration

1. To do basic client administration, please see: Bucky Backup - Basic Administration
• Basic account administration includes: how to save your password, how to run a manual backup, how to restore a file and how to change basic settings
2. To do account administration, please see: Bucky Backup - Account Administration
   • Account administration includes: reviewing node information and costs, changing your node password, making account information changes, and cancelling your service

Questions/Support for Bucky Backup

• For general questions about Bucky Backup, please use the Contact Us form on the backup website.
• For support, please contact the DoIT Help Desk or use the Bucky Backup support documents on the KnowledgeBase.