WiscWeb - WordPress UW Theme - Get Help
This document outlines how you can get support and help from the WiscWeb team while building out your website.
Please Note: Our hours of operation for support are M-F, 8:00AM - 4:30PM (excluding holidays).
Submit a Support Request
If you have any questions while building out your WiscWeb website, please do not hesitate to contact us via our Customer Support Form.
We will respond back to you as soon as we are able. If it is an emergency request, please be sure to denote that in the form.
Join Our Mailing List
We regularly connect with users via our email list to communicate key updates and noteworthy news regarding the service.
To subscribe, send a blank email to: firstname.lastname@example.org
We highly recommend our Beginner Training Videos for users new to WiscWeb and the UW Theme.
Additional Training Videos are located on the WiscWeb informational website.
We work hard to make sure that we cover as many topics as possible in our KnowledgeBase hub. Use the search at the top of this page to query a certain WiscWeb-related topic. If the issue you are experiencing doesn't currently exist as a KB doc, please email WiscWeb support to let us know.
Communities of Practice
We encourage users to join related Communities of Practice to learn from campus experts and share ideas for building and maintaining your websites.
For more information, please visit the Communities of Practice page on the WiscWeb informational site.
Lunch and Learns
Once a month, the WiscWeb team offers a "Lunch and Learn" session over the lunch hour where we provide updates on the service and answer any questions that the customers have.
For more information, please visit the Lunch and Learn page on the WiscWeb informational site.