RSO-SP (StudentPrint) - Customer Profile

This is the contract information for StudentPrint (RSO-SP).

StudentPrint (RSO-SP) Overview

StudentPrint provides printing and photocopy services at various UW campus libraries and general access computer labs.

Organizational Information

Location

Primary

 333 East Campus Mall, Room 3301

Customer Contacts

Purchasing Contact

Matthew Douglas, matt.douglas@wisc.edu

Note: All purchases must be approved by Matt.

Organizational Information

Dept Code

 RSO-SP

UDDS

A042610

DoIT #

 D006896

Contract Information

Contract Name

 RSO-StudentPrint
Primary Tech
Primary Student

Zakori Chapman

Type

 Fixed Price

Active Directory Information

Active Directory Location

OU=Funded,OU=rso,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Computer Security Group

Staff (Anna Stevens') computer goes into:

OU=Staff(ROAMING),OU=ASM,OU=Computers,OU=Funded,OU=rso,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Student computers go in to:

OU=Students,OU=SP,OU=Computers,OU=Funded,OU=rso,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Front POS servers go in to:

OU=SP,OU=Servers,OU=Funded,OU=rso,OU=orgUnits,DC=ad,DC=wisc,DC=edu

User Security Group

 OU=Users,OU=Funded,OU=rso,OU=orgUnits,DC=ad,DC=wisc,DC=edu

Network Information

Subnet(s)
 VLANs
Private - Public 		 Building
Hardware FW
Wireless
128.104.143.0/24 1490 1489 USQR fc-205 RSO-Wireless
IP Range Start  IP Range End Notes 

128.104.143.57

 128.104.143.193  

Static IP Addresses associated with Subnet 128.104.143.0/24

Printer Information

Printer Model Location IP Address Print Server? User Code? Path
OKI Pro8432WT Student Activity Center, 3301 128.104.143.26 Yes \\dds-printserver.ad.wisc.edu\RSOPR-VIOLET
HP M452dn 128.104.143.54 Yes \\dds-printserver.ad.wisc.edu\RSOPR-INDIGO
 HP 7720  Student Activity Center, 3157 128.104.143.40  Yes 

 \\dds-printserver.ad.wisc.edu\RSOPR-SAC-3157-HP-7720
 Canon iR-3245  Student Activity Center, 3111  128.104.143.9 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3111-Canon-IR3245
HP LJ-4050  Student Activity Center, 3136 128.104.143.43 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3136-HP-LJ4050
HP LJ-4100  Student Activity Center, 3136 128.014.143.250 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3136-HP-LJ4100
HP LJ-4100  Student Activity Center, 3143 128.104.143.229 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3143-HP-LJ4100
HP CLJ-3505  Student Activity Center, 3147 128.104.143.247 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3147-HP-CP3505
HP CLJ-1518 Student Activity Center, 3156 128.104.143.46 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3156-Canon-IR4225
HP LJ-4250  Student Activity Center, 3205 128.104.143.227 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-3205-HP-4250
Canon iR-2530  Student Activity Center, 4301 128.104.143.7 Yes \\doit-printserve.ad.wisc.edu\Canon iR2525/2530 PCL6
Canon iR-2530  Student Activity Center, 4301 128.104.143.7 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4301-Canon-ir2530
HP LJ-3015  Student Activity Center, 4301 128.104.143.10 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4301-HP-P3015
Sharp MX-3110  Student Activity Center, 4301 128.104.143.14 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4301-Sharp-MX3110n-B&W
Sharp MX-3110  Student Activity Center, 4301 128.104.143.14 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4301-Sharp-MX3110n-Color
HP M428fdw Student Activity Center, 4301 128.104.143.45 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAFFRON
HP LJ-3015  Student Activity Center, 4302 128.104.143.200 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4302-HP-LJ3015dn
HP LJ-4100  Student Activity Center, 4303 128.104.143.201 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4303-HP-LJ4100
HP LJ-2035  Student Activity Center, 4304 128.104.143.28 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4304-HP-2035n
HP LJ-M402 Student Activity Center, 4307 128.104.143.20 Yes \\dds-printserver.ad.wisc.edu\RSOPR-SAC-4307-HP-LJM402
Brother MFC-9330 Student Activity Center, 4413 N/A Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4413-Brother-MFC9330CDW     CURRENTLY UNUSED
Brother MFC-L2700  Student Activity Center, 4416 128.104.143.55 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4416-Brother-MFCL2700DW
HP CLJ-3800  Student Activity Center, 4416 128.104.143.243 Yes \\doit-printserve.ad.wisc.edu\RSOPR-SAC-4416-HP-CP3800

HP OJP-7720

 Studen Activity Center, 3143 128.104.143.181 Yes \\dds-printserver.ad.wisc.edu\RSOPR-SAC-3143-HP-OJP7720

Shared Drive Information

Common Drive Ltrs FQDN Share Path
S:
   \\rso-data\rso-shared\SP
L:   \\rso-data.ad.wisc.edu\rso-shared\SP\Quickbooks\POS
K:   \\rso-data.ad.wisc.edu\GSSF-Shared\StudentPrint\QuickBooks Data Files\Company File
Staff computers get the above as well as:    
H:   \\rso-data.ad.wisc.edu\rso-shared\User Data\ASM Staff Data\%username%
M:   \\rso-data.ad.wisc.edu\rso-shared\ASM

Support Information

Contract Scope

CLIENT MANAGEMENT
MANAGED SECURITY LAYER
SERVER MANAGEMENT
END USER SUPPORT
DS OWNED HARDWARE

Notes: None
General Support Information

CAMPUS ACTIVE DIRECTORY
BOMGAR BUTTON
DOIT SHARED DRIVE
EAST SUPPORTED (Majority of Calls)
RESTRICTED USERS (Minority of Users <10%)
Managed Security Layer

CAMPUS ACTIVE DIRECTORY

CISCO ASA FIREWALL
IBM ENDPOINT MANAGER
IDENTITY FINDER (No scans scheduled)
SECUNIA CSI (No scans scheduled)
SYMANTEC ANTIVIRUS
SYMANTEC FIREWALL
Primary Support Contact DS
Physical Access

Semester Hours: M-F 9:30am-6:30pm
Summer Hours: M-F 10am-4:30pm

 Someone must be present at StudentPrint to let you in. Ring the bell to get let in when they're open. If you need to get in before or after hours Anna will schedule a time that she or other staff will be there to let you in.

 

Department-Specific Software

Other StudentPrint Information


Keywords:
doit departmental support rso sp (studentprint)
Doc ID:
140792
Owned by:
Departmental Support in DoIT Departmental Support
Created:
2024-08-13
Updated:
2024-12-18
Sites:
DoITDepartmentalSupport-internal