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CHM IT - Connecting to Research/Restricted Drive

How to connect to the research or restricted drive:

Windows Laptop - Connect to Research Drive

Connecting with a Windows Machine

HEY! Before you continue: did the PI of this drive (or IT) grant you access? You need those permissions set before continuing!

  • First, connect to the UW-Madison VPN.

  • Open “This PC” by clicking Start and typing “This PC”, then hit enter

  • At the top of the explorer window, click “Computer” and “Map Network Drive”:

  • “Drive” can be any letter you’d like.

  • "Folder" will be the address of the research/restricted drive. This will change based on the PI. Example:

  • Make sure to click the “reconnect at sign-in” and “connect using different credentials” button

  • Click “Finish”

  • On the next window, enter AD\(your netID). It’s VERY IMPORTANT you include “AD\” otherwise this will not work!

Mac Laptop - Connect to Research Drive

Connecting with a Mac Machine

HEY! Before you continue: did the PI of this drive (or IT) grant you access? You need those permissions set before continuing!

  • If you are on a laptop: first, connect to the UW-Madison VPN. CHM Desktop computers should not need to use the VPN.

  • Open a finder window and click the “Go” menu at the top of your screen, then select “Connect to Server”:

  • In the Server Address field, enter the SMB address of the research drive you're trying to connect to. This will be different based on the PI. Examples: 

  • On the next window, enter your NetID and password:

Hit "connect" and it should appear.

Windows Laptop - Connecting to Restricted Drive

Connecting with a Windows Machine

HEY! Before you continue: did the PI of this drive (or IT) grant you access? You need those permissions set before continuing!

Restricted drive requires a few extra steps before you are allowed access. You must sign up for a Static VPN IP Address, and have that IP address whitelisted (i.e. allowed) through the firewall, otherwise you won't be able to connect.

Static VPN IP Signup:

  1. Visit this site and sign in with your NetID/Password: https://access.services.wisc.edu/IPaddress 
  2. Scroll to the bottom and press "Reserve a Static IP". Select "OK" on the popup
  3. A static IP address will appear next to your NetID. You will see "_1" next to your NetID, this is normal. Copy these numbers.
  4. Email this Static IP address to help@chm.wisc.edu and let us know you'd like to be whitelisted for the restricted drive. This process may take 24-48 hours. In the meantime, you can use a CHM touchdown machine or our remote desktop server Peach  (see: CHM IT - Connecting to Peach (Remote Desktop/Terminal Server)) to connect to the drive and do work.

Static IP

Once your Static VPN IP Whitelisting has been completed:

  • Connect to the UW-Madison VPN using NETID_1 as your username. (Replace "NetID" with your NetID. Same password as normal)

  • Open “This PC” by clicking Start and typing “This PC”, then hit enter

  • At the top of the explorer window, click “Computer” and “Map Network Drive”:

  • “Drive” can be any letter you’d like.

  • "Folder" will be the address of the restricted drive. This will change based on the PI. Example:

    • \\restricted.drive.wisc.edu\rjdavids

      If you don't know - ask your PI or IT!

  • Make sure to click the “reconnect at sign-in” and “connect using different credentials” button

  • Click “Finish”

  • On the next window, enter AD\(your netID). It’s VERY IMPORTANT you include “AD\” otherwise this will not work!

Mac Laptop - Connect to Restricted Drive

HEY! Before you continue: did the PI of this drive (or IT) grant you access? You need those permissions set before continuing!

Restricted drive requires a few extra steps before you are allowed access. You must sign up for a Static VPN IP Address, and have that IP address whitelisted (i.e. allowed) through the firewall, otherwise you won't be able to connect.

Static VPN IP Signup:

  1. Visit this site and sign in with your NetID/Password: https://access.services.wisc.edu/IPaddress 
  2. Scroll to the bottom and press "Reserve a Static IP". Select "OK" on the popup
  3. A static IP address will appear next to your NetID. You will see "_1" next to your NetID, this is normal. Copy these numbers.
  4. Email this Static IP address to help@chm.wisc.edu and let us know you'd like to be whitelisted for the restricted drive. This process may take 24-48 hours. In the meantime, you can use a CHM touchdown machine or our remote desktop server Peach  (see: CHM IT - Connecting to Peach (Remote Desktop/Terminal Server)) to connect to the drive and do work.

Static IP

Once your Static VPN IP Whitelisting has been completed:

  • Connect to the UW-Madison VPN using NETID_1 as your username. (Replace "NetID" with your NetID. Same password as normal)

  • Open a finder window and click the “Go” menu at the top of your screen, then select “Connect to Server”:

  • In the Server Address field, enter the SMB address of the research drive you're trying to connect to. This will be different based on the PI. Examples: 

  • On the next window, enter your NetID and password:

Hit "connect" and it should appear.

Windows Desktop or Peach - Connect to Research/Restricted Drive

Connecting with a Windows Machine

HEY! Before you continue: did the PI of this drive (or IT) grant you access? You need those permissions set before continuing!

  • Windows Desktops at CHM (including our remote desktop machine Peach) should not require VPN access to connect to the drives, so no need to connect beforehand!

  • Open “This PC” by clicking Start and typing “This PC”, then hit enter

  • At the top of the explorer window, click “Computer” and “Map Network Drive”:

  • “Drive” can be any letter you’d like.

  • "Folder" will be the address of the research/restricted drive. This will change based on the PI. Example:

  • Make sure to click the “reconnect at sign-in” and “connect using different credentials” button

  • Click “Finish”

  • On the next window, enter AD\(your netID). It’s VERY IMPORTANT you include “AD\” otherwise this will not work!

Mac Desktop - Connecting to Research/Restricted Drive

  • Mac desktops at CHM should not need the VPN to connect to Research/Restricted drive, so no need to connect beforehand! 
  • Open a finder window and click the “Go” menu at the top of your screen, then select “Connect to Server”:

Hit "connect" and it should appear.

 



Keywordsresearch drive mount study restricted static vpn ip whitelist allow   Doc ID136616
OwnerTy C.GroupCenter for Healthy Minds
Created2024-04-05 11:43:46Updated2024-10-04 05:58:56
SitesCenter for Healthy Minds
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