Visitor Check In

How to send invite for visitor to check in at front desk ipads How the visitor can check in once in the building How to check the visitor out once they have left.

On the 1st floor of the Discovery Building there are 2 iPads at the information desk that allow for visitors to check-in with whom they are their to see.  Here is an overview how you can invite that visitor and know when they have arrived.

SENDING INVITE TO VISITOR

First Step is to invite the Visitor, Here are instructions on how to invite that visitor:

Visitor Invite

The visitor should receive an email that looks like this

email

In the above screenshot you will see a picture of the QR code the visitor receives and can use to check in on the iPad.

You can also add an add-in to your Outlook for Envoy as well.

Outlook Add-In

NOTIFICATION OF VISITOR IN BUILDING

Once the visitor checks in at the kiosk, you will receive an email notifying you that they are in the building.  Receiving the notification by text message is an option if needed but you will need to double check your account to see if these options are enabled and that your telephone number is a phone that can receive SMS text messages.

You can do this by clicking on your name and selecting profile. Once in profile select Notification Settings and verify what is enabled.  Here is a screenshot of what notification options can be enabled.

notify

Here is an example of an email you will receive when the Visitor has checked in.

email

Once the visitor has left the building it is best to sign them out of the building.  Scroll down to the "How to sign out a visitor using visitor log" in the below link.

Sign Out Visitor

There is a lot of Knowledge base articles on how to use envoy visitor check in.  You can simply click on help center on the bottom left of your menu and search whatever you are wanting to learn.



Keywords:
Check in front desk kiosk visitor 
Doc ID:
162354
Owned by:
Matt P. in DiscoverIT
Created:
2026-06-30
Updated:
2026-07-23
Sites:
Discovery Building IT