Topics Map > IT Help Desk
Topics Map > Software

Installing BigFix on Mac

BigFix provides Discovery Building occupants with software management for Macs. If your Mac does not have an icon called TriggerClientUI in the Applications folder, follow these instructions to install it.

Note: These instructions only work on the Discovery Building Network. Also, ensure that all laptops are plugged in throughout this installation. This is an intensive process and can temporarily reduce battery life.

Click this link for a step by step instructional video on Installing BigFix on a Mac. You will need to use your in order to view the video.
  1. Connect to the Allshared drive in smb://

    • Open Finder and click Go -> Connect to server

      Reminder: You must be on WIDMIR wireless, the Discovery VPN, or connected over Ethernet in the building

    • Enter "smb://" in the windows that opens

    • Log in using your Discovery network account

      Note: This is the same account used for the WIDMIR wireless, connecting to servers, and accessing Morgridge email

  2. Copy the BigFix folder to your desktop

  3. Open the folder and double click "BigFix Install"

  4. Enter your computer password when prompted

  5. Fill out the BigFix installer with the correct information

    If you are a WID employee, select "WID - Workstations" for the SubDepartment

    If you are a Morgridge employee, select "Morgridge - Workstations" for the SubDepartment

  6. Once the installation is complete, BigFix will automatically update your computer with the correct configuration.

    Once the install finishes you can delete the "BigFix" folder from your desktop.

Keywords:Bigfix mac software install discovery building   Doc ID:95460
Owner:Drew G.Group:Discovery Building IT
Created:2019-10-30 11:28 CDTUpdated:2021-04-09 10:20 CDT
Sites:Discovery Building IT
Feedback:  0   0