Remote Desktop From a Mac Computer to a Windows Computer

How to use Microsoft Remote Desktop on a Mac to connect to your office Windows computer from somewhere else.

Please note: To connect to a remote computer, that computer must be powered on.

To connect to your office Windows desktop computer remotely, first you must know the name of your office computer.  To do this you must be at your office computer.  In the search bar, start typing "System information" and when you see the program come up, click on that.

System Information


On the next screen, note down the System Name.  This will typically be your department initials followed by a hyphen and a number:


System Name


Next, you must install and connect to the departmental VPN on the remote computer that you will be connecting from.

Once the departmental VPN is connected, you can launch the Microsoft Remote Desktop Program.  If you don't have the latest version, you can download it for free from the App Store.  Once it is open, first click on the plus sign at the top, and then click on Add PC.

Remote Desktop


At the next window, enter in your full computer name.  Be sure to include the .ad.educationn.wisc.edu after the computer name.  Click Add when done.


Remote Desktop


Double click on the box with your computer name on it.


Remote Desktop


The program will now start to try to connect, and you will see the following window:


Remote Desktop


At this window put in your School of Education username and password.  Be sure to enter it as shown below with soe-ad\ before your username.


Remote Desktop


You may see the next window.  If you do, please click on Continue.


Remote Desktop


You are now remotely using the Windows computer.  If you have problems with your School of Education username or password, please contact the MERIT helpdesk at helpdesk@education.wisc.edu or call at 608-265-4773.




Keywords:remote, desktop, windows, mac, home   Doc ID:98979
Owner:Jason E.Group:School of Education
Created:2020-03-17 11:53 CDTUpdated:2020-03-18 11:33 CDT
Sites:School of Education
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