Get help from the DoIT Help Desk (full view)
Support News
-
Changes coming to the Doodle service in December 2026
2026-10-06 14:22
Due to a vendor license and pricing change, the UW–Madison Doodle service will transition from an unlimited access plan to a tiered licensing model beginning in December 2026. -
Qualtrics: Action Required by October 30: Replace Your Proxy Links
2026-10-02 11:16
On October 30, 2026, Qualtrics will permanently retire the URL Proxy service. Any link containing "proxy.qualtrics.com" will stop working that day — including redirects, images, and meeting invites embedded in your surveys and distributions. -
Engage - Ordering Period for Spring 2027
2026-09-10 14:39
The Engage ordering period for the spring 2027 semester has been set! -
The Zoom Web Portal is Getting a New Look on Aug 21
2026-08-20 23:02
Zoom is rolling out an update to its web portal, featuring a cleaner, more intuitive interface designed to make finding settings and tools easier. The redesign mirrors the layout of the Zoom desktop application, making navigation seamless across platforms. This does not impact the Zoom desktop app. -
New Zoom Minimum Version Requirement Effective August 21, 2026
2026-09-03 18:20
Effective August 21, 2026, the minimum version requirement for the Zoom desktop and mobile applications will be updated from 7.0.4 to 7.1.5. All UW-Madison Zoom accounts and individuals attending UW-Madison hosted Zoom meetings will be required to use version 7.1.5 or later.
Top Documents of the Week
- Microsoft Volume Activation - Converting Microsoft Office 2016, 2019, or LTSC 2021, 2024 to and from KMS and MAK Activation
- MyUW Madison - Login, Access, and Troubleshooting
- Clearing Browser Cache and Cookies
- NetID - Activating Your Account
- MFA-Duo - Request a Temporary Passcode
- Chrome (Windows) - Clearing Cache and Cookies
- Guest NetID Service - Decommissioned
- Pay-For-Print - Printing Overview
- WiscVPN GlobalProtect (All OS) - Installing, Updating, Connecting, and Uninstalling
- Internet Explorer 9, 10, and 11 (Windows) - Clearing Cache and Cookies





