Get help from the DoIT Help Desk (full view)
Support News
-
Handshake Routine Maintenance - October 10, 2026
2026-10-07 08:08
Handshake routine maintenance scheduled October 10, 2026. -
Cidilabs Products Planned Outage - October 10, 2026
2026-10-06 15:49
Cidilabs, the vendor of UDOIT, DesignPLUS, and TidyUP will be doing maintenance that will make these products in accessible. -
Changes coming to the Doodle service in December 2026
2026-10-06 14:22
Due to a vendor license and pricing change, the UW–Madison Doodle service will transition from an unlimited access plan to a tiered licensing model beginning in December 2026. -
Qualtrics: Action Required by October 30: Replace Your Proxy Links
2026-10-02 11:16
On October 30, 2026, Qualtrics will permanently retire the URL Proxy service. Any link containing "proxy.qualtrics.com" will stop working that day — including redirects, images, and meeting invites embedded in your surveys and distributions. -
Engage - Ordering Period for Spring 2027
2026-09-10 14:39
The Engage ordering period for the spring 2027 semester has been set!
Top Documents of the Week
- Microsoft Volume Activation - Converting Microsoft Office 2016, 2019, or LTSC 2021, 2024 to and from KMS and MAK Activation
- Clearing Browser Cache and Cookies
- MFA-Duo - Request a Temporary Passcode
- MyUW Madison - Login, Access, and Troubleshooting
- MyUW Madison - Update Name in Use (Preferred Name)
- NetID - Activating Your Account
- Get Help from DoIT
- WiscVPN GlobalProtect (All OS) - Installing, Updating, Connecting, and Uninstalling
- Chrome (Windows) - Clearing Cache and Cookies
- MFA Duo – Reactivate Duo on a Mobile Device





