Support News

• New Minimum Zoom Version Requirement Effective September 15, 2025   2025-08-19 14:36:21
  Effective September 15, 2025, the minimum version requirement for the Zoom computer and mobile application will be updated from 6.3.0 to 6.3.10. All UW-Madison Zoom accounts and individuals attending UW-Madison hosted Zoom meetings will be required to use version 6.3.10 or later.
• Kaltura - Issue with oEmbeds on WiscWeb or WordPress Sites   2025-08-28 14:14:39
  Some Kaltura videos using oEmbed links in WiscWeb or WordPress sites are not displaying properly.
• Update to UW-Madison Zoom Account Security Settings   2025-08-01 19:04:36
  On August 3, 2025, a new login security setting will be enabled for all UW-Madison Zoom accounts.
• Update: Google Workspace Service Account Linked Login   2025-06-25 18:25:47
  As of June 12, 2025, the process for granting NetID access to Google Workspace using a service account has changed. This update was designed to streamline account management and improve clarity for administrators.
• Qualtrics RelevantID Replacement June 30, 2025   2025-07-01 19:37:17
  

  On June 11, 2025, Qualtrics notified us that they are making changes to RelevantID. The RelevantID feature is used for detecting duplicate survey respondents in Qualtrics surveys. On June 15, 2025, Qualtrics will deprecate the current 3rd party integration and you may need to make changes to surveys if they currently rely on RelevantID.

  Update June 17, 2025: Qualtrics has changed their timeline and they will now deprecated the RelevantID integration on June 30, 2025.