Support News

• [Resolved] Atomic Assessments Outage - Network Error   2026-02-04 19:02:06
  Users of Atomic Assessments are getting a Network Error.
• [Resolved] Atomic Assessments - No Students to Observe   2026-02-05 14:48:49
  Some students are receiving an error when trying to take an Atomic Assessment
• Engage - Ordering Periods for Summer and Fall 2026   2026-01-09 17:17:19
  The Engage ordering periods for the summer and fall 2026 semesters have been set!
• Now Available: Zoom AI Companion Can Join Third-Party Meetings   2025-11-20 16:21:51
  Zoom introduced a new setting that allows its AI Companion to join meetings on third-party platforms such as Microsoft Teams and Google Meet. You can enable or disable the third-party meeting capability manually or allow it to join automatically. This feature offers a great alternative to unapproved third-party AI note takers such as Fireflies, Otter.ai, Read.ai, and more. 
• Service account lifecycle project update   2025-10-31 18:47:52
  In September we hosted 3 listening sessions to discuss service account lifecycle with IT Partners. During those sessions we received a lot of great feedback and suggestions. We would like to share some common concerns and how we plan to address them.