If you have had a NetID change, you will need to re-enroll with MFA-Duo.
MFA-Duo will behave as though you have never been enrolled. Follow these instructions: MFA-Duo - First Time Setup for Smartphone or Tablet.
See accessibility & usability information
We work with our users to address access and usability barriers in the MFA user experience. Learn details about known access barriers and workarounds at MFA-Duo - Accessibility & Usability Information. If you encounter a barrier or need assistance, please contact the DoIT Help Desk or call (608) 264-4357.
How to get access to a Security Key or Duo Token/Fob
Students, to obtain a token/fob, please contact the DoIT Help Desk (608) 264-4357 or email firstname.lastname@example.org. Students with disabilities can also request a token or security key at the McBurney Disability Resource Center, 702 W. Johnson St., Suite #2104, Madison WI 53715 on the 2nd floor.
Faculty, Staff, and Researchers
Employees can get access to devices for MFA at their Human Resources Office or IT department. For questions contact the DoIT Help Desk at (608) 264-4357 or email email@example.com.