How to Renew a Checkout in Webcheckout

• Login to the patron portal. Link: https://uwmadison.webcheckout.net/sso/patron#!/

• Click on the checkout (CK-#####) number under “Current Checkouts).

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• On the left hand side of the screen, click on the “Renew CK-#####” button.

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• Ensure you are happy with the end date. Note it will automatically grant the maximum time allowed.

  • If you would like to change it - click on the date or time and change it. Once it has been changed click on the green check mark to confirm.

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• Look at the bottom of the page and ensure you see “Looks Good!” with a thumbs up.

  • If you do not see that see this KB for what might be the issue: LINK:https://kb.wisc.edu/infolabs/146980

• To confirm the renewal, click on the “Submit Changes” located at the bottom right hand side.

Ways to Check if the Renewal Went Through: 

• Look for the green banner that says “Checkout has been renewed.” in the upper right hand side of the screen.

• Click on the “Home” button in the upper left hand corner. Look at the “End Time” under “Current Checkouts” and make sure it is what you expect.

• Check your email for an updated return time.