KB User's Guide - Using the Attachments sidebar

In the new document edit screen, the Attachments sidebar can be used to upload, place, and manage images or files that you want to use within a specific document. This document covers how to use it.

Overview

With the new Document Edit screen, an Attachments sidebar has been added to the options available to make for a quick and easy way to upload and manage files that you want to either display or link to within your current document. you can also create subfolders, as well as access the full Attachment folder from the sidebar.

Accessing and uploading items to the attachments sidebar

While editing a document, you can access the attachments sidebar by clicking on Attachments in the right side of your edit window. Be sure to have saved your document at least once to trigger the creation of the document's DocID and attachment folder.

Screenshot of the attachment sidebar window, highlighted in red

Upon opening the attachments sidebar, you have the ability to add items to your document's attachment folder by dragging and dropping them into the provided field. You will notice that the field will turn green as you hover items over them preparing to upload them.

Screenshot of the Attachment sidebar management window Screenshot of an item being uploaded to the Attachments sidebar

Managing and using items in the Attachments sidebar

Once you have items uploaded to the Attachments folder, the sidebar will reflect those uploads in a list when it is activated. 

Screenshot of the attachments sidebar with several items present

The three options presented for a file are Insert, Rename, and Delete.

Inserting content

When you click Insert, you are prompted with a dialogue to provide an alternative description, as well as the ability to change the overall dimensions (of an image) or add text for the file link (of a document).

Screenshot of the image options when inserting from the attachment sidebar Screenshot of the file link options when inserting from the attachment sidebar

Be sure to click Insert image or Insert link to confirm your choice.

Renaming content

When you click the Rename option, you are prompted to provide the new file name for the selected item. You are also informed what document(s) the item is being used / referenced in. Be sure to add in the file extension (like .png) as part of the file name.

Screenshot of the dialogue window for renaming a file

Be sure to click the Rename button to confirm the choice.

Deleting content

When you click on the Delete option, you are prompted to confirm your choice to delete the file from your attachment folder. As part of the dialogue, you are also informed as to what document(s) the item is being used / referenced in.

Screenshot of dialogue box for deleting a file

Be sure to click the Delete button to confirm the choice.

Creating a subfolder

Subfolders can be used to gather items into types or purposes, making management of those files easier on multiple editors. To create a subfolder, type a new folder name into the appropriate field and click the Create folder button.

Screenshot of the option to create a new subfolder

The new folder(s) will appear at the top of the list. To move items into that new folder, you will still need to access the full Attachment folder by clicking on the Open folder link. Once there, you can click on the individual file that you want to move, find the Move section and choose which subfolder to move it into, and click the Move button to complete the process.

Screenshot of the Move section while in the Attachment folder



Keywords:
attachment, image, img, jpg, png, photo, screenshot, file, pdf, doc, document 
Doc ID:
161706
Owned by:
Matt G. in KB User's Guide
Created:
2026-06-02
Updated:
2026-06-02
Sites:
KB User's Guide