KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 120
• Total views: 32505

ID: 52086

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

The Suggest a document link allows users to submit requests for new documentation.

• Group: KB User's Guide
• Views this week: 109
• Total views: 41080

ID: 16441

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 99
• Total views: 145477

ID: 5234

KB User's Guide - Documents Tab - Document Workflow

This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.

• Group: KB User's Guide
• Views this week: 199
• Total views: 52984

ID: 8531

KB User's Guide - Topics Tab - Audiences

Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...

• Group: KB User's Guide
• Views this week: 125
• Total views: 35568

ID: 36845

KB User's Guide - Documents Tab - Request Activation / Inactivation

This document describes how users without publish rights can notify admins in their space that they have a document that needs to be activated or deactivated.

• Group: KB User's Guide
• Views this week: 103
• Total views: 31611

ID: 36855

KB User's Guide - Documents Tab - Blogging

Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.

• Group: KB User's Guide
• Views this week: 69
• Total views: 28966

ID: 12562

KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content

This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.

• Group: KB User's Guide
• Views this week: 79
• Total views: 33057

ID: 5236

KB User's Guide - Documents Tab - Requesting a Document From Another Group

In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...

• Group: KB User's Guide
• Views this week: 97
• Total views: 35484

ID: 43054

KB User's Guide - Sensitive and Restricted Data Policy

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

• Group: KB User's Guide
• Views this week: 97
• Total views: 8693

ID: 127184

KB User's Guide - Documents Tab - Review Mode Button Descriptions

This document will describe the buttons found when looking at a Document in Review Mode.

• Group: KB User's Guide
• Views this week: 78
• Total views: 27972

ID: 19000

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 90
• Total views: 57433

ID: 8537

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 71
• Total views: 46982

ID: 3469

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 59
• Total views: 36389

ID: 6274

KB User's Guide - Documents Tab - Inactive Documents

This document will discuss the Inactive document.

• Group: KB User's Guide
• Views this week: 132
• Total views: 32977

ID: 36821

KB User's Guide - Documents Tab - Deactivate or Delete a Template

The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.

• Group: KB User's Guide
• Views this week: 63
• Total views: 28760

ID: 74653

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.

• Group: KB User's Guide
• Views this week: 57
• Total views: 22474

ID: 92831

KB User's Guide - Documents Tab - How To View Revision History

This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.

• Group: KB User's Guide
• Views this week: 84
• Total views: 37238

ID: 6534

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.

• Group: KB User's Guide
• Views this week: 126
• Total views: 39436

ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

This document explains the 'To The Top' plugin in the TinyMCE editor.

• Group: KB User's Guide
• Views this week: 81
• Total views: 6290

ID: 135308