KnowledgeBase User's Guide Search Results

KB User's Guide - Documents Tab - Attachment Search

In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.

• Group: KB User's Guide
• Views this week: 86
• Total views: 28674

ID: 27227

KB User's Guide - Documents Tab - Overview of Fields in Document editor

This document gives an overview of each field on the document creating/editing form. The Title, Keywords, Summary and Body fields are required.

• Group: KB User's Guide
• Views this week: 261
• Total views: 139433

ID: 5238

KB User's Guide - Documents Tab - Editing a Shared Document

This document describes how the document edit screen will appear when you edit a document that has been shared by another group.

• Group: KB User's Guide
• Views this week: 77
• Total views: 6890

ID: 130402

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.

• Group: KB User's Guide
• Views this week: 120
• Total views: 32803

ID: 52086

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

The Suggest a document link allows users to submit requests for new documentation.

• Group: KB User's Guide
• Views this week: 97
• Total views: 41361

ID: 16441

KB User's Guide - Documents Tab - Status

This document discusses how each document status is defined.

• Group: KB User's Guide
• Views this week: 102
• Total views: 145734

ID: 5234

KB User's Guide - Documents Tab - Document Workflow

This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.

• Group: KB User's Guide
• Views this week: 150
• Total views: 53386

ID: 8531

KB User's Guide - Topics Tab - Audiences

Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...

• Group: KB User's Guide
• Views this week: 110
• Total views: 35864

ID: 36845

KB User's Guide - Documents Tab - Request Activation / Inactivation

This document describes how users without publish rights can notify admins in their space that they have a document that needs to be activated or deactivated.

• Group: KB User's Guide
• Views this week: 118
• Total views: 31884

ID: 36855

KB User's Guide - Documents Tab - Blogging

Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.

• Group: KB User's Guide
• Views this week: 69
• Total views: 29159

ID: 12562

KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content

This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.

• Group: KB User's Guide
• Views this week: 94
• Total views: 33267

ID: 5236

KB User's Guide - Documents Tab - Requesting a Document From Another Group

In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...

• Group: KB User's Guide
• Views this week: 108
• Total views: 35688

ID: 43054

KB User's Guide - Sensitive and Restricted Data Policy

The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.

• Group: KB User's Guide
• Views this week: 96
• Total views: 8916

ID: 127184

KB User's Guide - Documents Tab - Review Mode Button Descriptions

This document will describe the buttons found when looking at a Document in Review Mode.

• Group: KB User's Guide
• Views this week: 95
• Total views: 28182

ID: 19000

KB User's Guide - Documents Tab - Left Navigation Bar Links

Menu items on the left-hand side of the Documents Tab in KB Admin Tools

• Group: KB User's Guide
• Views this week: 140
• Total views: 57763

ID: 8537

KB User's Guide - Documents Tab - Basic HTML Commands

This document provides basic HTML commands that are needed for creating KnowledgeBase documents.

• Group: KB User's Guide
• Views this week: 60
• Total views: 47176

ID: 3469

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.

• Group: KB User's Guide
• Views this week: 84
• Total views: 36578

ID: 6274

KB User's Guide - Documents Tab - Inactive Documents

This document will discuss the Inactive document.

• Group: KB User's Guide
• Views this week: 119
• Total views: 33282

ID: 36821

KB User's Guide - Documents Tab - Deactivate or Delete a Template

The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.

• Group: KB User's Guide
• Views this week: 90
• Total views: 28995

ID: 74653

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.

• Group: KB User's Guide
• Views this week: 72
• Total views: 22677

ID: 92831