Results: 21-40 of 94

KB User's Guide - Documents Tab - Redirect a document via the "See also" field

Last updated on 2024-10-14
This document describes how the "See also" field can be used to create a redirect from an inactive document to point users to another active document.
  • Group: KB User's Guide
  • Views this week: 120
  • Total views: 32505
ID: 52086

KB User's Guide - Documents Tab - Suggest a Document Link - How to Submit a Suggestion

Last updated on 2024-10-14
The Suggest a document link allows users to submit requests for new documentation.
  • Group: KB User's Guide
  • Views this week: 109
  • Total views: 41080
ID: 16441

KB User's Guide - Documents Tab - Status

Last updated on 2024-10-02
This document discusses how each document status is defined.
  • Group: KB User's Guide
  • Views this week: 99
  • Total views: 145477
ID: 5234

KB User's Guide - Documents Tab - Document Workflow

Last updated on 2024-09-30
This document provides a high-level overview of the different workflows you can set up in your KB space based on authoring permissions.
  • Group: KB User's Guide
  • Views this week: 199
  • Total views: 52984
ID: 8531

KB User's Guide - Topics Tab - Audiences

Last updated on 2024-09-30
Working much like a document flag or label, you may associate documents with "audiences" in your KB space. Users can then use audiences to filter for content that pertains to their role in your organization. This document will show you how to ...
  • Group: KB User's Guide
  • Views this week: 125
  • Total views: 35568
ID: 36845

KB User's Guide - Documents Tab - Request Activation / Inactivation

Last updated on 2024-09-09
This document describes how users without publish rights can notify admins in their space that they have a document that needs to be activated or deactivated.
  • Group: KB User's Guide
  • Views this week: 103
  • Total views: 31611
ID: 36855

KB User's Guide - Documents Tab - Blogging

Last updated on 2024-07-09
Blogging functionality allows document users and readers to post comments to individual KnowledgeBase (KB) documents. Please note that blogging works *only on* internal sites/documents.
  • Group: KB User's Guide
  • Views this week: 69
  • Total views: 28966
ID: 12562

KB User's Guide - Documents Tab - Using the Include Doc Feature to Restrict Content

Last updated on 2024-07-09
This document will show you how to create a document that is restricted to a subset of your internal users. We will then show you how to embed the document with restricted content into a "container" document which is intended for general consumption.
  • Group: KB User's Guide
  • Views this week: 79
  • Total views: 33057
ID: 5236

KB User's Guide - Documents Tab - Requesting a Document From Another Group

Last updated on 2024-06-17
In the KB, you can have documents that are owned and maintained by other groups shared with your own group, making it possible for your users to easily access that existing content without recreating it for your group. This page describes how to ...
  • Group: KB User's Guide
  • Views this week: 97
  • Total views: 35484
ID: 43054

KB User's Guide - Sensitive and Restricted Data Policy

Last updated on 2024-06-03
The following document outlines the Knowledgebase policy regarding sensitive, restricted, and internally protected data.
  • Group: KB User's Guide
  • Views this week: 97
  • Total views: 8693
ID: 127184

KB User's Guide - Documents Tab - Review Mode Button Descriptions

Last updated on 2024-05-15
This document will describe the buttons found when looking at a Document in Review Mode.
  • Group: KB User's Guide
  • Views this week: 78
  • Total views: 27972
ID: 19000

KB User's Guide - Documents Tab - Left Navigation Bar Links

Last updated on 2024-05-06
Menu items on the left-hand side of the Documents Tab in KB Admin Tools
  • Group: KB User's Guide
  • Views this week: 90
  • Total views: 57433
ID: 8537

KB User's Guide - Documents Tab - Basic HTML Commands

Last updated on 2024-03-11
This document provides basic HTML commands that are needed for creating KnowledgeBase documents.
  • Group: KB User's Guide
  • Views this week: 71
  • Total views: 46982
ID: 3469

KB User's Guide - Documents Tab - No Frill Parameter at the Document Level

Last updated on 2024-02-29
Quickly and easily strip away all document framing, styling, site headers, etc. by appending the string, &no_frill=x, to the page url.
  • Group: KB User's Guide
  • Views this week: 59
  • Total views: 36389
ID: 6274

KB User's Guide - Documents Tab - Inactive Documents

Last updated on 2024-02-29
This document will discuss the Inactive document.
  • Group: KB User's Guide
  • Views this week: 132
  • Total views: 32977
ID: 36821

KB User's Guide - Documents Tab - Deactivate or Delete a Template

Last updated on 2024-02-14
The Document Template feature in KB Admin Tools makes it easier for KB authors to replicate frequently used document formats and styles. This document shows you how to remove an existing template.
  • Group: KB User's Guide
  • Views this week: 63
  • Total views: 28760
ID: 74653

KB User's Guide - Documents Tab - Transfer Ownership of One or Multiple Documents

Last updated on 2024-02-14
This document explains how to transfer document ownership from one user to another via the Documents tab by either editing an individual document to reassign ownership, or by performing a Batch Update to reassign many documents at once.
  • Group: KB User's Guide
  • Views this week: 57
  • Total views: 22474
ID: 92831

KB User's Guide - Documents Tab - How To View Revision History

Last updated on 2024-02-14
This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.
  • Group: KB User's Guide
  • Views this week: 84
  • Total views: 37238
ID: 6534

KB User's Guide - Documents Tab - How to Create Anchor Tags and Links

Last updated on 2024-02-14
If you need to link to a specific section within a document, you can do so by using an anchor and a link that points to that anchor. This document contains step-by-step instructions on how to add anchor tags and links to your documents.
  • Group: KB User's Guide
  • Views this week: 126
  • Total views: 39436
ID: 18575

KB User's Guide - Documents Tab - TinyMCE 'To The Top' Plugin

Last updated on 2024-02-14
This document explains the 'To The Top' plugin in the TinyMCE editor.
  • Group: KB User's Guide
  • Views this week: 81
  • Total views: 6290
ID: 135308
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