Microsoft 365 - Accessing a Service Account on the Web

How to open a linked service account in Outlook on the Web.

In order to complete these steps for a particular account, you must be linked to that account. If you are unable to complete these steps or need assistance, please contact the TechZone.

  1. Log in to
  2. Click the account menu in the top right. If you have a profile picture, the menu button will show it. Otherwise, it should show your initials.
  3. Select Open another mailbox.
  4. Enter the full email address of the account you'd like to access.
  5. If the account shows up in the search results, select it. Otherwise, click Use this address in the results dropdown.
  6. Click Open.

Keywordsoutlook owa email mail browser online interface mailbox open link linked access   Doc ID112893
OwnerDavid H.GroupL&S Learning Support Services
Created2021-08-06 11:17:12Updated2023-02-10 09:51:15
SitesL&S Learning Support Services
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