Topics Map > Features and Functionality > Client Capabilities > Mobile

Microsoft 365 - Mobile device Known Issues

The issues listed below apply to mobile devices. If the issue only affects certain device(s), affected device(s) will be listed in the issue description.
  • Some calendar-related actions are possible to perform using a mobile device, but can cause issues.

  • Current issues with Microsoft Exchange ActiveSync and third-party devices

  • Samsung devices running an Android OS will show duplicate calendar events within the native calendar application.

    • This is due to an issue with the way Samsung implemented its calendar application. More information can be found here.
  • When you add an Exchange account using ActiveSync on an Android phone, some phones will begin forwarding a copy of every SMS message (e.g., text message) that the phone receives to your email account. This feature will vary from phone to phone.

    • Use this link to control this setting.

Important: For best user experience and support, Microsoft recommends you use Outlook for iOS/Android application when interacting with your Office 365 account.

Keywordsmicrosoft office365 o365 m365 microsoft 365 known issues sync settings ios android windows phone samsung motorola lg nokia iphone ipod calendar events duplicate activesync exchane drafts outlook app   Doc ID46599
OwnerO365 S.GroupMicrosoft 365
Created2015-01-29 16:10:29Updated2023-02-02 08:22:55
SitesDoIT Help Desk, Microsoft 365
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