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Microsoft 365 - Mobile device Known Issues

The issues listed below apply to mobile devices. If the issue only affects certain device(s), affected device(s) will be listed in the issue description.

  • Some calendar-related actions are possible to perform using a mobile device, but can cause issues.

  • Current issues with Microsoft Exchange ActiveSync and third-party devices

  • Samsung devices running an Android OS will show duplicate calendar events within the native calendar application.

    • This is due to an issue with the way Samsung implemented its calendar application. More information can be found here.
  • When you add an Exchange account using ActiveSync on an Android phone, some phones will begin forwarding a copy of every SMS message (e.g., text message) that the phone receives to your email account. This feature will vary from phone to phone.

    • Use this link to control this setting.

Important: For best user experience and support, Microsoft recommends you use Outlook for iOS/Android application when interacting with your Office 365 account.

See Also:

Keywords:microsoft office365 o365 m365 microsoft 365 known issues sync settings ios android windows phone samsung motorola lg nokia iphone ipod calendar events duplicate activesync exchane drafts outlook app   Doc ID:46599
Owner:O365 S.Group:Microsoft 365
Created:2015-01-29 17:10 CDTUpdated:2023-02-02 09:22 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Microsoft 365
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