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Office 365 (Thunderbird) - Sorting Messages

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Sorting messages in Thunderbird is a simple process, simply follow the steps below.

  1. Open Thunderbird
  2. On the top of the Inbox (or selected folder) there is a bar with options including Subject, From, Date, as well as icons for Attachments, Starred, Junk Status (looks like a recycling symbol) and a Swirl to view by thread.

    sorting column heading bar

  3. Click the word or icon you want to sort by
    • If you select Subject or From, the sort will be alphabetical. Click twice to sort in reverse alphabetical order
    • If you select Date, the sort will be earliest to latest, or click again for latest to earliest
    • If you select the paperclip icon for attachments, messages with attachments will group together at the top, click again and they will group at the bottom
    • If you select the star icon, messages with the star will group together at the top, click again and they will group at the bottom
    • If you select the swirl, messages will group themselves by thread (all messages and replies in a single conversation.) Click again to ungroup.

Keywords:microsoft office365 o365 mozilla thunderbird sorting messages emails   Doc ID:39587
Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2014-04-28 10:51 CDTUpdated:2020-08-13 18:22 CDT
Sites:DoIT Help Desk, Office 365
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