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Office 365 (Thunderbird) - Keyboard Shortcuts

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

This document will provide you common keyboard shortcuts. Please note in Windows you hold the Control key but on a Mac you hold the Command (Apple) key.

General keyboard shortcuts

Keyboard  shortcut Action
Ctrl+N Creates a new message
Tab Moves to next area or item.
Up arrow Moves up in list, or scrolls up in window.
Down arrow Moves down in list, or scrolls down in window.
Enter Selects highlighted option. When a message, calendar item, contact, or task is selected, opens the selected item in a new window.
Context menu key Equivalent to right-clicking a selection. Found to the right of the spacebar on Windows-compatible keyboards.
Ctrl+Q Quits Thunderbird

Keyboard shortcuts for the folder list:

Keyboard shortcut Action
Right arrow Expands the selected folder.
Left arrow Collapses the selected folder.
Up arrow Moves up in the folder list.
Down arrow Moves down in the folder list.

Keyboard shortcuts for the message list:

Keyboard shortcut Action
Delete or Ctrl+D Deletes the selected message.
Shift+Delete Permanently deletes the selected message.
Up arrow Selects the previous message in the list.
Down arrow Selects the next message in the list.
Shift+Up arrow Selects the current and previous messages in the list. Use to select multiple contiguous messages.
Shift+Down arrow Selects the current and next messages in the list. Use to select multiple contiguous messages.
Home or Ctrl+Home Selects the first message in the folder.
End or Ctrl+End Selects the last message in the folder.
Page up For message lists of two or more pages, selects the first message on the previous page.
Page down For message lists of two or more pages, selects the first message on the next page.

Keyboard shortcuts for the reading pane:
Keyboard shortcut Action
Ctrl+N Creates a new message.
Ctrl+R Replies to the selected message.
Ctrl+F Opens a search box on the bottom of the message
Delete or Ctrl+D Deletes the selected message.
Shift+Delete Permanently deletes the selected message.
Home or Ctrl+Home Goes to the top of the conversation or message.
End or Ctrl+End Goes to the bottom of the conversation or message.
Page up For conversations or messages of two or more pages, moves up one page.
Page down For conversations or messages of two or more pages, moves down one page.
Up arrow Scrolls up.
Down arrow Scrolls down.


Keyboard shortcuts for text editing:
Keyboard shortcut Action
Backspace Deletes the selection or the characters to the left of the cursor.
Ctrl+Backspace Deletes the word to the left of the cursor, but not the space before the word.
Ctrl+C Copies the selection to the Clipboard.
Ctrl+V Pastes the contents of the Clipboard into the current location.
Ctrl+X Cuts the selection to the Clipboard.
Delete Deletes the selection without copying it to the Clipboard.
Insert Toggles between inserting and overwriting text.
Ctrl+Z Reverses the most recent action.
Ctrl+Y Repeats the most recent action.
Ctrl+L Displays the hyperlink text dialog box.

Keyboard shortcuts for text formatting:
Keyboard shortcut Action
Ctrl+B Toggles bold formatting.
Ctrl+I Toggles italic formatting.
Ctrl+U Toggles underlining.





Keywords:microsoft office365 o365 thunderbird help tasks overview calendar mail contacts people keyboard shortcuts   Doc ID:39685
Owner:Leah S.Group:DoIT Help Desk
Created:2014-04-30 15:05 CSTUpdated:2015-09-11 11:44 CST
Sites:DoIT Help Desk, Office 365
Feedback:  0   0