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Office 365 - Request "Out of Office" or "Vacation" message on behalf of another user

When the user of an account in question is not able to set the "Out of Office" or "Vacation" message due to multiple reasons, you can make the request on their behalf.

Important:

  • If the account in question is a Service Account, direct the customer to contact their domain administrator.
  • If the account is a NetID account and is hidden within the Global Address List (GAL), they must provide DoIT with the information below.

Please contact the DoIT Help Desk and provide them with the following information:

  • Customer's full name.
  • Customer's email address.
  • Exact text of the message you want placed within the 'Out of Office' response.
  • Start and end date.
  • Message should be sent to internal, external, or both senders
  • Reason for request.
  • Supervisor contact information.
O365 team - after Cybersecurity has approved this request - submit the request to tech team to get the OOO assigned to the specific account with the necessary values:
  • Customer's email address: netid@wisc.edu.
  • Exact text of the message you want placed within the 'Out of Office' response.
  • Start and end date.
  • Message should be sent to internal, external, or both senders
Use the general request form to submit the request.



Keywords:microsoft ms office365 o365 requesting ooo gone sick left work netid out of office vacation message automatic reply   Doc ID:71972
Owner:Ara M.Group:Office 365
Created:2017-03-23 10:14 CDTUpdated:2018-09-19 11:29 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Office 365
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