You will need to either be on the campus network or using the UW-Madison VPN service. If prompted for credentials, enter your NetID credentials and client Sign In.

1. Navigate to My Phones under the Phones tab.
2. A list of the phones assigned to your NetID, both physical and Jabber/Webex, will be listed. You may need to use the scroll bar to see all the devices. Please note that there are different Jabber/Webex devices depending on the operating system. While the Self Care Portal lists these devices as Jabber, they will work for either Jabber or Webex.
1. Cisco Jabber for Desktop - works on Windows and Mac computers with the Jabber and Webex apps.
2. Cisco Dual Mode for Android - works on Android Phones with the Jabber and Webex apps. Please note that mobile clients have limited functionality.
3. Cisco Dual Mode for iPhone - works on iPhones with the Jabber and Webex apps. Please note that mobile clients have limited functionality.
4. Cisco Jabber for Tablets works on Chromebooks with the Jabber and Webex apps. Please note that mobile clients have limited functionality.

If you would like to have a Jabber device, please fill out the Jabber Request form. Cisco VoIP Request Forms