Office 365 - Linking a service account to a NetID

You can make it more convenient to access your mail by linking your Office 365 service account to your NetID. Linking your accounts allows you switch accounts without requiring a log-out, access your service account in additional ways, and provide various management options for the NetID over the service account.

For more information on the features available for linked accounts and how to use them, please see: Office 365 - Features available for linked accounts

Note: If you have an account that ends in mailplus.wisc.edu, please email wmplusadmins@doit.wisc.edu for assistance with this process.

Note for administrators: In order to administer another NetID account in the Wisc Account Administration site, you must have administrative access over the account. To request administrative access over an account, follow these instructions. End users can also grant administrative access. Once administrative access has been granted, you can administer the account.

What are linked accounts?

Linking is the recommended way to provide a NetID with the ability to interact with a Service Account. Specifically, linking a Service Account to a NetID:

  • Provides Full Mailbox Permissions, which allows the NetID to interact with account data

  • Provides Send As Permissions, which allows the NetID to send messages using the Service Account email address

  • Lists the Service Account when logging in to Office 365 via NetID credentials

Setting Up Linked Accounts

A NetID that has been granted access to your Office 365 service account is called a "linked NetID". If you aren't sure whether your NetID has been granted access to your service account, you can view the linked accounts for your NetID to verify.


View and Add linked NetIDs for your service account

Note: Adding linked NetIDs can only be performed by a user who has delegated access to the service account. This means either a domain administrator or an authorized administrator of the service account can add linked NetIDs.

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select the service account you want to manage. If you do not see the account you want to manage or are placed into your NetID account, review the following document: Wisc Account Administration site - Logging in.

  3. Once the account homepage is loaded, select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From with the Account Administration menu, select Linked Accounts.

    Select Linked Accounts

  5. Under the Linked NetIDs heading, enter the NetID into the field provided, then click the Add button

    Add NetID account

    Important: Please wait at least an hour before attempting to access this account via the NetID you just added. The permissions may take some time to be set within Office 365.

Back to the Top


View Linked service accounts for your NetID

To view all service accounts your NetID is linked to, follow the instructions below:

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select your NetID account.

  3. Select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From with the Account Administration menu, select Linked Accounts.

  5. You will see all linked service accounts listed on this page as shown below:

    Linked accounts

  6. If you don't see your service account listed here, you will need to add a linked NetID for your service account.

Back to the Top


Remove a linked NetID from your service account

Note: These actions can only be performed by a user who has delegated access to the service account. This means either a domain administrator or an authorized administrator of the service account can removed linked NetIDs.

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select the service account you want to manage. If you do not see the account you want to manage or are placed into your NetID account, review the following document: Wisc Account Administration site - Logging in.

  3. Select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From with the Account Administration menu, select Linked Accounts.

    Select linked accounts

  5. Under the Linked NetID(s) heading, please highlight the NetID to be removed and click the Remove button.

    Remove linked NetID

    Important: You may need to wait at least an hour before seeing the change take affect. The permissions may take some time to be set within Office 365.

Back to the Top

See Also:




Keywords:microsoft office365 o365 accessing link full mailbox permissions linked authorized netid remove removing adding grant access uw-madison google apps scheduling assistant shareurl accounts   Doc ID:39320
Owner:Ara M.Group:Office 365
Created:2014-04-21 10:02 CDTUpdated:2016-06-03 07:15 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Google Apps, Office 365, Scheduling Assistant, ShareURL, Wisc Account Admin
Feedback:  2   1