Office 365 - Setting a NetID as an Authorized Administrator of a service account

You can make it more convenient to administer your domain's Office 365 service accounts by delegating administration of individual service accounts to other NetIDs. Assigning a NetID as an Authorized Administrator over a service account grants that NetID with Domain Administrator privileges over the service account.

For more information on the features available for administrators and how to use them, please see: Office 365 - Administrative Functions

Note for administrators: In order to administer another NetID account in the Wisc Account Administration site, you must have administrative access over the account. To request administrative access over an account, follow these instructions. End users can also grant administrative access. Once administrative access has been granted, you can administer the account.

Setting Up Authorized Administrators

If a NetID is already the administrator of a domain, it can administer all service accounts within that domain. If it is not the administrator of the domain, it is still possible to assign that NetID administration privileges over one or more service accounts within the domain. A NetID that has been granted administrative rights to an Office 365 service account, but not the entire domain the service account exists in, is called an "authorized administrator" of that service account.


View and add authorized administrators of your service account

Important: Authorized Administrators have full administrative privileges over the service account. This includes the ability to:

  • Delete the account
  • Add/remove Authorized Administrators
  • Link/unlink NetIDs
  • Add/remove full mailbox/send as/send on behalf permissions
  • Change primary address
  • Delete alternate addresses
  • Show/Hide account from GAL
  • Enable/Disable Web Login
  • Reset password
  • Add/remove forwarding address
  • View inbox rules, junk mail settings, and other account information

Note: These actions can only be performed by a user who has administrative privileges over the service account. This means either those who are a domain administrator of the service account's domain, or those who have already been designated as an authorized administrator of this service account.

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select the service account you want to manage. If you do not see the account you want to manage or are placed into your NetID account, review the following document: Wisc Account Administration site - Logging in.

  3. Once the account homepage is loaded, select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From within the Account Administration menu, select Authorized Admins.

    Select Linked Accounts

  5. Under the Authorized Admins heading, enter the NetID(s) into the field provided, then click the Add Administrator button

    Add NetID account

Back to the Top


View service accounts your NetID is authorized to administer

To view all NetIDs that have authorized administration privileges over your service account, follow the instructions below:

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select your NetID account.

  3. Select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From within the Account Administration menu, select Authorized Admins.

    Select Linked Accounts

  5. You will see all service accounts your NetID has been authorized to administer as shown below:

    Linked accounts

  6. If you don't see the desired NetID(s) listed here, you will need to have a domain administrator, or one of the authorized administrator listed here, add the authorized NetID for the service account.

Back to the Top


Remove authorized administrators of your service account

Note: These actions can only be performed by a user who has administrative privileges over the service account. This means either those who are a domain administrator of the service account's domain, or those who have already been designated as an authorized administrator of this service account.

  1. Log in to the Wisc Account Administration site with your NetID credentials.

  2. Select the service account you want to manage. If you do not see the account you want to manage or are placed into your NetID account, review the following document: Wisc Account Administration site - Logging in.

  3. Select Account Administration from the menu on the left-hand side.

    Account Administration tab

  4. From within the Account Administration menu, select Authorized Admins.

    Select linked accounts

  5. Under the Authorized Admins heading, click the Remove button next to the NetID that should no longer be an authorized administrator of this service acocunt.

    Remove authorized NetID

    Important: If an authorized administrator removes their own NetID as authorized administrator, they need to log out of and back into the Wisc Account Administration site to avoid using features they no longer have access to use which will result in error messages.

Back to the Top

See Also:




Keywords:microsoft office365 o365 administer admin administrate administrator authorized netid remove removing adding grant delegate uw-madison google apps scheduling assistant shareurl accounts   Doc ID:61302
Owner:Ara M.Group:Office 365
Created:2016-02-29 15:17 CDTUpdated:2016-05-04 15:53 CDT
Sites:DoIT Help Desk, DoIT Tech Store, Google Apps, Office 365, Wisc Account Admin
Feedback:  0   0