NetID - Recovering a Forgotten NetID

This document outlines the process by which you can obtain your NetID if you do not know it.

  1. Visit the NetID Account Recovery Tool

    netid recovery home page

  2. Enter the Recovery E-mail associated with your NetID and click Email My NetID

    netid recovery screen two

  3. If your E-mail is not found you will see the following error:

    netid recovery email not found error

  4. Once you receive the success notification, check your recovery email account for a message containing your NetID. If you do not receive an email, try the following steps:
    • Check your spam folder
    • Retry the process after waiting a few minutes
    • Contact the DoIT Help Desk.

See Also:

Keywords:account address change changing email forget forgot forgotten lost netid net id modify modifying modified password pass word phrase question questions recover recovery reset resetting security utility cant can't login log authenticate authentication failed   Doc ID:51193
Owner:Ben R.Group:Access Management Services
Created:2015-05-07 11:53 CSTUpdated:2017-02-17 10:17 CST
Sites:Access Management Services, DoIT Help Desk
Feedback:  4   72