CCI Private Cloud - CCI Private Cloud Rates

This document details the rates for VMs running in the CCI Private Cloud.

CCI Private Cloud Rates:

For the official rate information, see: https://it.wisc.edu/services/campus-cloud-infrastructure-cci/. Billing for CCI virtual servers is done based on resource allocation, not resource consumption.


    Incident Reporting & Technical Support

    CCI Private Cloud Incident Reporting

    • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
    • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

    CCI Private Cloud Technical Support

    • Customers should contact the DoIT Help Desk or email cci-virtualization@wisc.edu with support requests.
    • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.

     

    See Also


    Keywords:
    cci, cciv, private, cloud, virtualization, billing cost vm pay 
    Doc ID:
    52779
    Owned by:
    Drew D. in CCI Private Cloud
    Created:
    2015-06-18
    Updated:
    2023-03-31
    Sites:
    Campus Cloud Infrastructure (CCI) - Private Cloud