Cisco VoIP - Self Care Portal

Information on how to log into the Cisco Self Care portal for VoIP

Self Care Portal Sign In

Access the Cisco Self Care Portal

You will need to either be on the campus network or using the UW-Madison VPN service. If prompted for credentials, enter your NetID credentials and client Sign In. The Unified Communications Self Care Portal My Phones page displays.

The Self Care Portal allows a user to:
  1. Change telephone PIN, see Cisco VoIP - Changing your telephone PIN
  2. Add/change call forwarding, see Cisco VoIP - Call forwarding in self care portal
  3. Add/change speed dialing, see Cisco VoIP - Setting speed dials on your telephone in the Self Care Portal
  4. Add/change ring settings, see Cisco VoIP - Change ring settings in Self Care Portal
  5. Change voicemail notifications, see Cisco VoIP - Change voicemail notifications in Self Care Portal
  6. Adding Phone Contacts to Your Personal Address Book, see Cisco VoIP - Personal directories for Cisco phone in the Self Care Portal
  7. View your devices, see Cisco VoIP - View My Phones in the Self Care Portal  

If you need further help, please contact the DoIT Help Desk for assistance