Cisco VoIP - Forward Calls on desktop phone telephone (7841/8851)

This document explains how to forward call on a Cisco desktop phone. Please watch the video or follow the steps outlined below.

You can forward calls from any line on your phone to another number. Call forward is phone-line specific.

If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.

There are two ways of forwarding your calls:

When a line is forwarded, you see the Forward all ForwardAll.png icon with the line.


Step 1 When the line to be forwarded is inactive, press Fwd All.

Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from your list of recent calls.



See Also:

If you need further help, please contact the DoIT Help Desk for assistance