VoIP Line Requests - Authorized Users

Information for staff that have been designated as an "Authorized User", with the ability to request a new VoIP line.


Authorized Users,

New phones can be purchased through the DoIT Tech Store with a D number.

The Cisco 7841 is the basic phone.
The Jabra Headsets, Jabra 510 Speaker, and Cisco 8831 Conference phone, can also be purchased through the DoIT Tech Store.

In order to request New/Change/Remove VoIP lines, including new VoIP phones, you will need to submit a request through DoIT. The link below will have instructions on which type of request to submit.
Cisco VoIP New/Change/Remove Line Request:
https://kb.wisc.edu/page.php?id=74643

Note: Phone configuration can take up to 2 weeks, from the day you submit a request.

If you are submitting a request, and get asked for the MAC address of the phone, it can be found printed on a sticker located on the box of the phone, or on a sticker on the bottom of the phone.
In the example picture below, the MAC address is 682C7B706696.

MAC Address Example

In the example picture below, the MAC address is 701F538406F2.

bottom phone  sticker

Data Jack numbers, should be labeled on the wall jack.

In the example picture below, the cable is plugged into (Data Jack # 1250-DB457) the Orange/Red input.

Wall Jack for Network Cable Input

Also see:
VoIP Helplful Links
https://kb.wisc.edu/smph/page.php?id=82092





Keywords:VoIP line request authorized users   Doc ID:85348
Owner:Adrian G.Group:School of Medicine and Public Health
Created:2018-08-29 17:39 CDTUpdated:2018-09-18 09:24 CDT
Sites:School of Medicine and Public Health
Feedback:  0   0