SMPH IT Knowledge Base : Battery Health Status Check - Dell Laptop
Created by Adrian Gay, last modified on Feb 10, 2022
In situations where the battery on your Dell laptop does not hold a charge, or battery life seems short. Use the below instructions to perform a quick battery health status check in the BIOS.
- Starting from the computer being powered off, turn on the computer and immediately start repeatedly tapping the F2 key.
- When you see the text "preparing to enter setup..." (upper right corner), that is when you can stop tapping F2.
- You should be in the BIOS menu shortly after that.
- Once in the BIOS Menu, look under Settings - General, select Battery Information.
- Verify the battery health information as shown in the screenshot below.
- Report the finding to your IT department.
- If needed, the battery can be replaced under warranty (if laptop is new enough)
OR
- A departmental purchase can be made through the Shop@UW+ Dell punchout.
Also see:
How to Check Battery Health Status on Dell Laptops
https://www.dell.com/support/kbdoc/en-us/000124397/how-to-check-battery-health-status-on-dell-laptops