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GlobalProtect: Connecting on Windows PC

Created by Adrian Gay, last modified on May 10, 2022
  • Click the "Show hidden icons" section (up arrow, right side of taskbar) and select the GlobalProtect icon (white globe symbol).

global protect icon hilighted in the system tray

  • Click the Connect button.

global protect start up window with the connect button

  • Enter your NetID Credentials, then click the Sign In button.

sign in screen with box for a username and a box for a password and a sign in button

  • Type in a Fob generated passcode, or enter the number 1 for Duo Push, then click the Sign In button.

multifactor duo sign in page with a box to enter "1" or the FOB generated passcode and a sign in button

  • You should now be connected to the VPN portal.

globalprotect conected screen with a gray disconnect button

  • Check the box next to "Do not show this again", if you'd like to stop the Welcome message from popping up, each time you connect to the VPN.

pop-up welcome message for global protect with a box checked to never show this pop up again

  • IF you get prompted for an update, click Yes. (Short on time? Close window to skip update)

global protect update pop up with a yes or no button

  • After a short pause, you should get another update prompt, click Yes.

global protect update pop up with a yes or no confirmation button

  • GlobalProtect should now update (may take a couple minutes) in the background. 
  • After the update completes, you will need to login and re-connect the VPN again.

Also see:

GlobalProtect VPN - Switching to the SMPH VPN Portal (Windows OS)


Keywordssmph it knowledge base globalprotect connecting connect global protect vpn windows pc   Doc ID134161
OwnerBrianna M.GroupSMPH
Created2024-01-16 15:23:22Updated2024-02-07 17:12:10
SitesSchool of Medicine and Public Health
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