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Adobe: Convert to Shared License

Created by Curt Shomberg, last modified on Feb 27, 2020


For students: If you login to Adobe Creative Cloud and it shows no product licensing is available, you will need to convert the installed product to Shared Licensing mode. Follow the steps below to perform the conversion.
Windows Computer

  1. Select the red "W" from the System Tray on the bottom right of the screen. This will launch the IBM BigFix Support Center.

windows system icon tray with the W icon selected

2. In the offers tab from available software, select "Adobe Student and Shared License" and then click "here" to accept and install.

BigFix Support Center screen with Adobe Student and Shared License hilighted and the text click here to accept this offer where the here text is a clickable link

3. Once the conversion completes, you will be able to use the Adobe products.


Mac Computer

  1.  In the Menu bar in the top look for the Blue "B" and click on it.

mac system tray with a blue circle icon and a white b in the middle of it

2.  In the offers tab from available software, select "Adobe Student and Shared License" and then click "here" to accept and install.

bigfix support center window with adobe student and shared license hilighted and the text click here to accept this offer where the here text is a clickable link

3.  Once the conversion completes, you will be able to use the Adobe products.


Keywordssmph it knowledge base adobe convert shared license bigfix   Doc ID134270
OwnerBrianna M.GroupSMPH
Created2024-01-16 15:23:28Updated2024-02-15 10:46:43
SitesSchool of Medicine and Public Health
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