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SMPH IT Knowledge Base : General Technical Support
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Application Development
Application Support
Applications & Tools Policies
Applications & Tools Procedures and How-Tos
ATP Application Retrofit
Docusign
Qlik Sense
Video Library
AV Services
Business Analytics
Business Relationship Management
Classroom and AV Services »
Room Reservations
Cybersecurity
Desktop Support »
Desktop Support Procedures and How-Tos
Desktop Support Student Information »
Healthlink access
Desktop Systems Support
Education Technology & Training »
Educational Technology Consulting
Infrastructure
IT Project Management
Research Data Services »
Computer and Lab Support
Student Health Link Remote Access
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Desktop Support
Desktop Support Procedures and How-Tos
SMPH IT Knowledge Base : General Technical Support
Created by Elizabeth Simcock on Apr 24, 2019
1306 HSLC Computer Usage Guidelines
3330 HSLC Computer Usage Guidelines
Accepting Offer to install Software
Add a Network Printer to a Mac
SMPH Mac Printer Setup (Canon Copiers)
Add a Network Printer to a Mac by IP Address
Add a Network Printer to a PC
Add a Network Printer to a PC (AD Net ID Users, Labs)
Add a Network Printer to a PC by IP Address
Adobe Flashing / Flickering fix when dragging or opening images
BioRender Invite Canned Message
Classroom Digital Image Slide Access:
Conference Room Jabber procedure
Connecting to your Lab Drive on an iPad/iPhone
DocuSign
Using DocuSign
Emeritus Status and Campus IT Resources
Globus information
Lab Bookmarks for New Employees
MFA-Duo: Who Is Eligible
Microsoft Printing Domain Patch Issue (Print Nightmare Patch)
Network Drive Mappings
Network Firewall for new vlans
Outlook Desktop App - Send email from an Office 365 Service Account
Possible Office365 connection for linux
Remote Desktop Information Message
Remote Desktop Pool - How To:
Remote PC Access (Azure) for Labs
Rsync Example
SMPH access shared drive remotely (KB 25224)
SMPH Administration - Recommended equipment for staff purchase
SMPH EMS Update Installation (as of May 5, 2020)
SMPH IT Process For Ordering Computer-Related Purchases And Recommended Hardware (LABS)
TEM - Adobe Convert to Shared License on SMPH Managed Device
TEM - Check Battery Health
Zero Dollar Appointment - Office 365, Adobe and Campus Services
