Topics Map > User Services > Help Desk
Contacting the SSCC
(If you send email to the Help Desk using a non-UW email address, please be sure to include your name or SSCC user name so we know who you are.)
If no one is available to take your call, please leave us a voicemail and we will get back to you.
|Walk In||Stop by 4226 Sewell Social Sciences Building and look for the yellow SSCC Consultant or red Stat Consultant sign|
You are welcome to send email or voicemail to the SSCC Helpdesk when it is closed, and your message will be addressed as soon as the Help Desk opens again. Use the Emergency Contact Form to report system or network outages after hours (other issues will be addressed when the Help Desk reopens).
The SSCC Helpdesk is your primary point of contact with SSCC staff. If the consultant on duty cannot answer your question immediately, he or she will refer it to someone who can. Please do not send questions or requests for help to individual staff members: if they happen to be out of the office, your message may go unread for some time. Please see our software database and policies for information about what software and hardware the SSCC supports.
For problems with the printers in the computer labs, such as running out of paper or toner, please speak with the student lab monitor or contact the Help Desk if one is not available.