WiscIT - Creating a New Search

This document will outline how to create a new searches in WiscIT.

Searching is used primarily to locate specific business objects (Incidents, Change Requests) or generate a list of them. There are two primary methods of searching:

To create a quick search that won't be saved, select "Searching" from the top menu bar and click on "Quick search builder..." to open the Quick Search Window.


Use the Search type: field to specify which object (e.g. Incident, Change Request) will be searched against. For detailed steps on how to add/manipulate search clauses, see WiscIT - Building Searches.


Additionally, a custom search can be created, saved, and re-used for convenience.

  1. Open the Search Manager following these steps: WiscIT - Accessing the Search Manager.
  2. Click the Create a new search button.

    Note: Most searches should first be created in the "user" folder. Once the search has been created and tested, it may be moved to other folders so long as permissions allow.

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Keywordssearching search manager build cherwell find finding incident old quick previous past looking up lookup   Doc ID85147
OwnerWill C.GroupWiscIT
Created2018-08-22 17:34:26Updated2023-07-19 14:21:00
SitesDoIT Help Desk, WiscIT - Wisconsin IT Service Manager
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