Topics Map > Error Messages
WiscWeb - "Sorry, there was a problem" error
This document will describe the "Sorry, there was a problem" error, when you might see it, and what you should do if you encounter it.
Issue
This error is typically an indication that you are logging in to WiscWeb at the wrong location.
The error reads:
"Sorry, there was a problem.
Unable to Respond: The login service was unable to identify a compatible way to respond to the requested application. This is generally due to a misconfiguration on the part of the application and should be reported to the applications support team or owner.
If you continue to have trouble logging in, please contact the Help Desk or check the Service Outages page for more information."
Resolution
Make sure you are logging in at https://wiscweb.wisc.edu/wp-admin.
WiscWeb - Logging into your site
Tips
- You can bookmark our login link in your browser for fast and accurate access to your site
- The login link is always available from the navigation menu in our informational site