WiscWeb - WordPress UW Theme - Get Help

This document outlines how you can get support and help from the WiscWeb team.

If you have any questions while building out your WiscWeb website, please do not hesitate to contact us at:
cms-support@doit.wisc.edu 

Also, consider checking out the options below:

Join Our Mailing List

We regularly connect with users via our email list to communicate key updates and noteworthy news regarding the service.

To subscribe, send a blank email to: wiscweb-users+subscribe@g-googlegroups.com

Open Labs

Open labs are an opportunity for you to get your WiscWeb questions answered. You will receive 1x1 help from members of the WiscWeb and Center for User Experience teams.

More information about Open Labs can be found on the WiscWeb informational website.

Training

We highly recommend our Beginner Training Videos for users new to WiscWeb and the UW Theme. 

Additional Training Videos are located on the WiscWeb informational website.

KnowledgeBase

We work hard to make sure that we cover as many topics as possible in our KnowledgeBase hub. Use the search at the top of this page to query a certain WiscWeb-related topic. If the issue you are experiencing doesn't currently exist as a KB doc, please email WiscWeb support to let us know. 

Community of Practice

A group of UW Theme users meets monthly to discuss their websites and share ideas. It's a great resource if you have questions about how to design your website. 

For more information, please visit the Community of Practice page on the WiscWeb informational site.

Lunch and Learns

Once a month, the WiscWeb team offers a "Lunch and Learn" session over the lunch hour where we provide updates on the service and answer any questions that the customers have.

For more information, please visit the Lunch and Learn page on the WiscWeb informational site.




Keywords:help, contact, support, lunch and learn, training, open lab   Doc ID:87116
Owner:Jenna K.Group:WiscWeb CMS
Created:2018-10-24 10:43 CDTUpdated:2021-04-08 16:08 CDT
Sites:DoIT Help Desk, WiscWeb CMS
Feedback:  0   0