WiscWeb - WordPress UW Theme - Get Help

This document outlines how you can get support and help from the WiscWeb team while building out your website.

Submit a Support Request

If you have any questions while building out your WiscWeb website, please do not hesitate to contact us via our Customer Support Form.

We will respond back to you as soon as we are able. If it is an emergency request, please be sure to denote that in the form.

Join Our Mailing List

We regularly connect with users via our email list to communicate key updates and noteworthy news regarding the service.

To subscribe, send a blank email to: wiscweb-users+subscribe@g-googlegroups.com

Training

We highly recommend our Beginner Training Videos for users new to WiscWeb and the UW Theme. 

Additional Training Videos are located on the WiscWeb informational website.

KnowledgeBase

We work hard to make sure that we cover as many topics as possible in our KnowledgeBase hub. Use the search at the top of this page to query a certain WiscWeb-related topic. If the issue you are experiencing doesn't currently exist as a KB doc, please email WiscWeb support to let us know. 

Community of Practice

A group of UW Theme users meets monthly to discuss their websites and share ideas. It's a great resource if you have questions about how to design your website. 

For more information, please visit the Community of Practice page on the WiscWeb informational site.

Lunch and Learns

Once a month, the WiscWeb team offers a "Lunch and Learn" session over the lunch hour where we provide updates on the service and answer any questions that the customers have.

For more information, please visit the Lunch and Learn page on the WiscWeb informational site.




Keywords:help, contact, support, lunch and learn, training, email list, community of practice, troubleshoot   Doc ID:87116
Owner:Jenna K.Group:WiscWeb CMS
Created:2018-10-24 10:43 CDTUpdated:2021-09-27 11:59 CDT
Sites:DoIT Help Desk, WiscWeb CMS
Feedback:  1   1