• Issue
• Steps to update From Email field
• Troubleshooting

Issue

Users of Gravity Forms will need to update their "From Email" setting within the Notifications area of each form that you are using to use this email address: noreply@email.wiscweb.wisc.edu.

Adding this noreply@email.wiscweb.wisc.edu address to the From Email field will allow your forms to send as expected and will prevent the array error issue identified here: WiscWeb - Array errors

Steps for updating the 'From Email' field

Follow this process to set your "From Email" address:

1. On your left hand menu in your project dashboard, click on Forms
2. Locate the form you want to edit
3. Hover over the name of the form and choose Settings > Notifications
4. Hover over the Default Notification (or the Notification you wish to edit) and choose Edit
5. Locate the From Email field
6. Remove any existing content and type: noreply@email.wiscweb.wisc.edu
   
   
   
   
7. Scroll down and select Update Notification

Troubleshooting

If you notice an error/alert below the From Email field after entering the No Reply email address, you can safely ignore it. While WordPress may see this email as a 3rd party address, it is actually required for sending of emails in WiscWeb.

The warning reads: 

"Warning! Using a third-party email in the From Email field may prevent your notification from being delivered. It is best to use an email with the same domain as your website. More details in our documentation."